Behan Communications, Inc.

Behan Communications, Inc. is a strategic public relations and communications firm based in Glens Falls, United States, with a focus on high-stakes public affairs and crisis management. Founded in 1988, the agency specializes in helping organizations navigate complex challenges where reputation, regulatory approval, and public perception are on the line. Their work spans media relations, government relations, community outreach, and crisis communications, with particular depth in environment and energy issues, cyber security, and high-profile litigation.

Services and Specialties

Behan Communications, Inc. offers a comprehensive suite of services tailored to clients facing significant public scrutiny or regulatory hurdles. Their core capabilities include:

• Public affairs and government relations, including ballot proposition campaigns and public policy influence.
• Crisis communications and risk communication, especially for organizational crises, privacy issues, and cyber security incidents.
• Media relations and strategic communications, with expertise in environmental issues, energy & utilities, and health care.
• Community relations and outreach, supporting environmental services, manufacturing, and infrastructure projects.
• Branding & marketing, social media strategy, and organizational communications for B2B and non-profit clients.
• Strategic business research and environmental project communication to support long-term planning.

These services are designed to address the full lifecycle of a public communications challenge, from proactive reputation building to reactive crisis management.

Who They Help

Behan Communications, Inc. primarily serves businesses, advocacy groups, non-profits, and community leaders who operate in highly regulated or publicly sensitive sectors. Their client base includes leaders in manufacturing, energy, health care, and financial services, as well as major non-profits and public agencies. The firm is particularly well-suited for organizations involved in environmental services, energy & utilities, and public safety communication, where stakeholder engagement and regulatory approval are critical. They also assist clients navigating high-profile litigation, ballot proposition campaigns, and public policy debates, making them a go-to for organizations with significant public exposure.

Approach and Philosophy

The agency’s approach is rooted in strategic thinking and hands-on execution. Behan Communications, Inc. emphasizes the importance of having the right team and the right strategy when outcomes matter most. They combine deep industry knowledge with practical communications tactics, such as media training, message development, and stakeholder mapping. Their crisis communications work is particularly notable, as they help clients prepare for and respond to organizational crises, cyber security incidents, and environmental controversies. The firm also invests in strategic business research to inform their recommendations, ensuring that communications strategies are grounded in data and audience insights.

Location and Credentials

Headquartered at 86 Glen Street in Glens Falls, New York, Behan Communications, Inc. operates from the Capital Region of New York State. This location allows them to serve both local and national clients, with a particular focus on issues affecting the Northeast United States. Since its founding in 1988, the firm has built a reputation for handling sensitive, high-stakes communications challenges. Their longevity in the industry reflects a track record of delivering results for clients in manufacturing, energy, health care, and public affairs. The agency’s expertise in environment and energy issues, combined with their crisis and litigation support, makes them a reliable partner for organizations facing complex public communications demands.

Behan Communications, Inc. is a strong fit for organizations that require seasoned counsel on public affairs, crisis management, or environmental communications. Their services are ideal for companies in energy, manufacturing, or health care that need to engage with regulators, communities, and the media. Non-profits and advocacy groups involved in ballot initiatives or public policy campaigns will also find their strategic approach valuable. For any organization where reputation and public trust are paramount, Behan Communications, Inc. offers the experience and focus needed to navigate difficult conversations and achieve meaningful outcomes.