POWER · REPUTATION · FOREVER New We're proud to announce our open-source PR Agency Platform — self-host your agency site. Learn more →
Bernstein Crisis Management logo

Bernstein Crisis Management

Bernstein Crisis Management is a public relations agency based in Mission Viejo (founded 1994).

Mission Viejo Founded 1994 1-10 employees

This profile is unclaimed. Register as an agency to claim it.

About Bernstein Crisis Management

Bernstein Crisis Management serves organizations of all sizes—from startups to multinational corporations—across industries including retail, manufacturing, transportation, legal, and technology. The firm is particularly well-suited for businesses that face high-stakes reputational threats, such as those in regulated sectors or with significant public visibility. Unlike generalist PR agencies, Bernstein Crisis Management focuses exclusively on crisis-related communications, making it a go-to choice for companies that need specialized, around-the-clock support.

A Holistic Approach to Crisis Management

Founded in 1994 and headquartered in Mission Viejo, United States, Bernstein Crisis Management has built a reputation for guiding clients through every phase of a crisis—from prevention and planning to real-time response and post-crisis recovery. The firm’s methodology is rooted in the belief that effective crisis management requires more than just reactive messaging; it demands a proactive, holistic strategy. This includes vulnerability audits, crisis simulations, and the development of comprehensive crisis plans tailored to each client’s specific risks. By focusing exclusively on crisis work, the agency ensures its teams remain deeply specialized, unlike many PR firms that treat crisis management as an add-on service.

Key Services and Specialties

Bernstein Crisis Management offers a full spectrum of crisis-related services, all designed to protect and restore reputation. The firm’s core offerings include:

  • Crisis Communication Planning: Developing customized crisis response plans, including key messaging, spokesperson protocols, and stakeholder mapping.
  • Media Training: Preparing executives and spokespersons for high-pressure interviews, press conferences, and public statements.
  • Litigation Public Relations: Managing communications during legal proceedings to minimize reputational damage and influence public perception.
  • Online Reputation Management: Monitoring and addressing negative content across digital channels, including social media, review sites, and search results.
  • Crisis Simulations and Drills: Conducting realistic tabletop exercises to test and refine response plans under simulated crisis conditions.
  • 24/7 Crisis Response: Providing immediate, on-call support for emergencies, including rapid message development and media monitoring.
  • Vulnerability Audits: Identifying potential crisis triggers within an organization’s operations, culture, or external environment.

These services are underpinned by the firm’s proprietary "Crisis Engineering" framework, which combines risk assessment with strategic communications to address both the operational and reputational dimensions of a crisis.

Location and Global Reach

Based in Mission Viejo, United States, Bernstein Crisis Management operates with a global perspective. The firm’s founder, Jonathan Bernstein, launched the first international email newsletter on crisis management, which now reaches readers in 75 countries. His widely cited article, "The 10 Steps of Crisis Communications," has been translated into more than 20 languages and referenced over 400,000 times online. This global footprint allows the agency to serve clients across time zones and cultural contexts, drawing on insights from crises in industries as varied as consumer internet, manufacturing, and legal services. The Mission Viejo headquarters serves as the hub for a team of crisis specialists who regularly contribute to major media outlets such as The Wall Street Journal, Forbes, CNN, and BBC.

Who Should Consider Bernstein Crisis Management

Bernstein Crisis Management is an ideal partner for any organization that recognizes the value of proactive crisis preparedness. Companies in high-risk industries—such as transportation, manufacturing, or legal services—will benefit from the firm’s deep expertise in crisis prevention and litigation-related communications. Similarly, businesses facing reputation threats from online attacks, product recalls, or regulatory scrutiny will find the agency’s specialized focus particularly valuable. Because Bernstein Crisis Management does not dilute its practice with general PR work, clients can expect a level of depth and responsiveness that is rare in the broader communications industry. For organizations seeking a dedicated, 24/7 crisis partner with decades of proven methodology, this Mission Viejo-based firm offers a compelling option.

Key facts

  • Team size: 1-10 employees
  • Headquarters: Mission Viejo, California, United States, 92692
  • Address: Mission Viejo California United States 92692
  • Annual revenue: 1694000
  • SIC codes: 8742

Keywords & focus

Topics and areas Bernstein Crisis Management works with.

  • online reputation management
  • media training
  • crisis communication
  • crisis management
  • litigation public relations
  • social media
  • crisis response
  • pr
  • crisis prevention
  • litigation related communications
  • crisis training
  • legal
  • public relations
  • reputation
  • consumer internet
  • identity
  • internet
  • information technology
  • public relations & communications services
  • crisis simulations
  • crisis response for retail
  • crisis response consulting
  • crisis engineering
  • vulnerability audit
  • crisis planning
  • crisis response for manufacturing
  • crisis response for transportation
  • crisis response plan development
  • professional
  • scientific
  • +72 more

Technologies

Outlook, Viewpoint, Android, Remote, Circle, Reviews, AI, Micro, Node.js, IoT, Semrush

Industries served by Bernstein Crisis Management

Bernstein Crisis Management works with clients across 1 sectors. Whether you are a startup or an enterprise, they can support your PR and communications goals.

  • public relations & communications

Frequently asked questions about Bernstein Crisis Management

Common questions and answers about Bernstein Crisis Management, their services, location, and how to work with them.

Where is Bernstein Crisis Management located?
Bernstein Crisis Management is headquartered in Mission Viejo.
What services does Bernstein Crisis Management offer?
Bernstein Crisis Management offers media relations, communications strategy, and public relations. They help brands with public relations, media outreach, and strategic communications.
What industries does Bernstein Crisis Management serve?
Bernstein Crisis Management serves clients in public relations & communications. They work with startups, scale-ups, and enterprises across these sectors.
Is Bernstein Crisis Management a verified PR agency?
Bernstein Crisis Management is listed on Online PR. Verification status is shown on their profile.
How can I contact Bernstein Crisis Management?
You can visit their website at http://www.bernsteincrisismanagement.com
How many reviews does Bernstein Crisis Management have?
Bernstein Crisis Management has 0 client reviews with an average rating of 0.0 out of 5.
When was Bernstein Crisis Management founded?
Bernstein Crisis Management was founded in 1994.

Share your experience

Be the first to leave a review for Bernstein Crisis Management.

Log in to leave a review for this agency.

Are you Bernstein Crisis Management?

This profile hasn't been claimed yet. Claim it to start receiving quote requests directly from clients, manage your listing, and respond to leads.

Claim this listing

Looking for Bernstein Crisis Management? Visit their website to contact them directly.

Publish your story

Deploy to the network. Verify your email and we’ll review it for our Newsroom.

Publish Story