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Cinnamon Letters

Cinnamon Letters is a public relations agency based in Cambridge (founded 2008).

Cambridge Founded 2008 1-10 employees

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About Cinnamon Letters

Cinnamon Letters is a strategic communications consultancy based in Cambridge, United Kingdom, founded in 2008. The firm specialises in helping senior leaders and organisations navigate high-stakes situations where reputation, trust, and clarity are paramount. Unlike generalist PR agencies, Cinnamon Letters focuses intensely on issues management, crisis communication, and advocacy—areas where the cost of miscommunication can be severe. The consultancy’s work is rooted in the belief that effective communication is not just about messaging but about building and protecting credibility over the long term.

Specialist Expertise: Crisis Readiness and Reputation Protection

Cinnamon Letters’ core strength lies in preparing leaders and organisations for moments of reputational risk. The firm offers crisis readiness training, crisis response planning, and crisis management services designed to help clients respond to unexpected challenges with control and confidence. This includes media training and presentation training, ensuring that spokespeople can communicate clearly under pressure. The consultancy also provides reputation recovery and reputation protection services, helping organisations rebuild trust after a crisis or navigate ongoing reputational threats. By focusing on strategic communication and advocacy, Cinnamon Letters helps clients advocate effectively in complex or adversarial situations, whether dealing with regulatory bodies, stakeholders, or the public.

How They Apply Their Expertise

The approach at Cinnamon Letters is practical and people-centred. Rather than offering generic PR advice, the firm’s consultants work closely with senior leaders to understand their specific challenges—whether that involves managing a sensitive issue, preparing for a potential crisis, or communicating a difficult decision to stakeholders. The consultancy emphasises calm perspective and strategic insight, helping clients avoid reactive or defensive communication. Services like reputation management training and crisis readiness training are tailored to the client’s industry and context, ensuring that teams are equipped to handle real-world scenarios. Cinnamon Letters also offers event management and social media support as part of its broader marketing communications and brand building services, but the primary focus remains on protecting and enhancing reputation through careful, proactive communication.

Services and Specialties

Cinnamon Letters provides a range of services that support leaders in protecting trust and communicating with clarity. While the firm’s expertise is most closely associated with crisis and issues management, its offerings also encompass broader strategic communication needs:

  • Issues management and crisis communication
  • Crisis readiness training and crisis response planning
  • Media training and presentation training
  • Reputation management, protection, and recovery
  • Advocacy and stakeholder communication
  • Strategic communication and brand consulting
  • Marketing strategies and creative communication
  • Event management and social media support

These services are designed to be flexible, allowing the consultancy to support clients through long-term brand building as well as urgent, high-stakes situations.

Who Cinnamon Letters Works With

Cinnamon Letters is best suited for senior leaders, executive teams, and organisations that operate in environments where reputation is a critical asset. This includes businesses in regulated industries, professional services firms, public sector bodies, and non-profits facing complex stakeholder dynamics. The consultancy is particularly valuable for leaders who need to communicate under scrutiny—whether dealing with a crisis, managing a sensitive issue, or advocating for a position in a challenging context. Cinnamon Letters also works with organisations that want to build stronger relationships with key audiences through consistent, authentic communication. For any leader or team seeking to protect credibility, manage risk, and communicate with integrity, Cinnamon Letters offers a focused, experienced perspective from its base in Cambridge, United Kingdom.

Key facts

  • Team size: 1-10 employees
  • Headquarters: Cambridge, England, United Kingdom
  • Address: Cambridge England United Kingdom
  • SIC codes: 8742

Keywords & focus

Topics and areas Cinnamon Letters works with.

  • issues management
  • marketing communications
  • reputational risk
  • communication
  • brand building
  • management consultancy
  • crisis communication
  • advocacy
  • training
  • social media
  • marketing strategies
  • reputation management
  • crisis management
  • presentation training
  • crisis readiness training
  • media training
  • pr
  • public relations
  • creative communication
  • consultancy
  • event management
  • strategic communication
  • communications consultancy
  • public relations & communications services
  • brand reputation
  • reputation management training
  • reputation recovery
  • brand consulting
  • reputation protection
  • crisis response planning
  • +46 more

Technologies

Outlook, Microsoft Office 365, Google Cloud Hosting, AI

Industries served by Cinnamon Letters

Cinnamon Letters works with clients across 1 sectors. Whether you are a startup or an enterprise, they can support your PR and communications goals.

  • public relations & communications

Frequently asked questions about Cinnamon Letters

Common questions and answers about Cinnamon Letters, their services, location, and how to work with them.

Where is Cinnamon Letters located?
Cinnamon Letters is headquartered in Cambridge.
What services does Cinnamon Letters offer?
Cinnamon Letters offers media relations, communications strategy, and public relations. They help brands with public relations, media outreach, and strategic communications.
What industries does Cinnamon Letters serve?
Cinnamon Letters serves clients in public relations & communications. They work with startups, scale-ups, and enterprises across these sectors.
Is Cinnamon Letters a verified PR agency?
Cinnamon Letters is listed on Online PR. Verification status is shown on their profile.
How can I contact Cinnamon Letters?
You can visit their website at http://www.cinnamonletters.co.uk
How many reviews does Cinnamon Letters have?
Cinnamon Letters has 0 client reviews with an average rating of 0.0 out of 5.
When was Cinnamon Letters founded?
Cinnamon Letters was founded in 2008.

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