Crosby Street Consultants

Crosby Street Consultants was founded in 2019 with a clear mission: to help organizations navigate change through strategic communications. Based at 39 Crosby Street in New York, the firm was established as an independent, privately-owned alternative to larger, more bureaucratic agencies. The founders saw a gap in the market for a nimble consultancy that could work closely with clients on complex, high-stakes communications challenges without the overhead of a large network. From its inception, Crosby Street Consultants has focused on providing hands-on, senior-level counsel directly to clients, a model that remains central to its operations today.

Strategic Communications for a Changing World

Today, Crosby Street Consultants operates as a strategic communications firm serving private, public, and social-sector clients. The agency’s work is centered on helping organizations manage periods of transition—whether that involves a corporate restructuring, a public policy shift, a reputational challenge, or a new market entry. The firm’s approach is deeply research-driven, often beginning with primary and secondary research to understand stakeholder perceptions and the competitive landscape. This evidence-based methodology informs every subsequent step, from message development to crisis response. Based in New York, United States, the agency leverages its location in a global media and business hub to stay attuned to the latest trends and issues affecting its clients.

Comprehensive Service Offerings

Crosby Street Consultants offers a broad range of communications services, all designed to help clients build and protect their reputations. The firm’s core offerings include:

• Strategic planning and communications strategy development
• Executive thought leadership and positioning
• Leadership communication training and coaching
• Messaging development and message testing
• Issues management and crisis communications
• NGO partnership development and stakeholder mobilization
• Stakeholder identification and management
• Internal communications and employee engagement
• Primary and secondary research (surveys, focus groups, media audits)

These services are integrated into a holistic approach, ensuring that messaging is consistent across all channels and audiences. For example, a crisis communications engagement might be preceded by stakeholder mapping and message testing, while an internal communications program might be informed by employee surveys and leadership training. Crosby Street Consultants emphasizes that its work is not transactional but rather focused on building long-term relationships and capacity within client organizations.

Who Benefits from Crosby Street Consultants

The firm is best suited for organizations facing significant change or reputational risk. This includes companies navigating mergers and acquisitions, nonprofits launching advocacy campaigns, or public-sector entities managing public policy shifts. Crosby Street Consultants also works with executives who need to enhance their public speaking or thought leadership presence. Given its independent status and New York base, the agency is particularly well-positioned for clients who value senior-level attention and a bespoke approach over the scale of a larger firm. Its track record suggests it is a strong fit for organizations that require strategic, research-backed communications counsel to protect and advance their interests during critical moments.