Highbank Communications

Highbank Communications is a public relations and communications consultancy based in Dartford, United Kingdom. Founded in October 2015, the firm provides strategic counsel to organisations navigating complex communications challenges. The agency specialises in corporate reputation management, crisis communications, media relations, and employee engagement, drawing on decades of senior-level experience to help clients protect and enhance their standing with key stakeholders.

Services and Specialties

Highbank Communications offers a focused set of services centred on communications planning and execution. The agency’s core capabilities include:

• Corporate reputation management and strategic positioning
• Crisis management communications and issue preparedness
• Media relations and media training
• Corporate communications strategy development
• Employee engagement and internal communications
• Media presentation coaching and spokesperson training

These services are supported by the agency’s leadership. Headed by Clive Hawkins, who brings over 30 years of experience—including serving as Global Head of Employee Communication & Media Relations for National Grid plc—Highbank Communications offers both national and international advisory capacity. The firm understands the distinct pressures faced by public, private, and charitable organisations, and tailors its approach accordingly.

Who They Help and Their Approach

Highbank Communications works with organisations that require nuanced, high-stakes communications support. The agency is particularly suited to companies and institutions undergoing reputational challenges, major transformations, or needing to strengthen their media presence. Its client base spans sectors where trust, transparency, and stakeholder confidence are paramount.

The firm’s approach is grounded in strategic thinking and practical execution. Rather than offering generic templates, Highbank Communications develops bespoke communications plans that align with each client’s specific objectives and risk profile. The agency’s crisis management expertise is built on real-world experience, helping clients prepare for and respond to incidents that could damage their reputation. Media training sessions are designed to build confidence and clarity, whether for corporate leaders, technical experts, or public-facing spokespeople.

Through its partnership with Etoile Partners Limited, a geopolitical consultancy specialising in strategic positioning and communications management, Highbank Communications can access a worldwide network of expert consultants. This allows the agency to advise on complex, multi-jurisdictional issues. Additionally, as a Senior Associate of Spoken Word Communications—a media, crisis, and presentation training company focused on the oil and gas, chemical, and utility industries—Clive Hawkins can draw on support resources in the USA, Singapore, and the UK. This network provides specialised training techniques for corporate, operational, and reputational management contexts.

Location and Credentials

Based in Dartford, Kent, in the United Kingdom, Highbank Communications is well-positioned to serve clients across the UK and internationally. The Dartford office, located at DA2 7DB, serves as the operational hub for the agency’s strategic advisory work. The firm’s credentials are reinforced by its founder’s extensive background in corporate communications at a global scale, as well as its affiliations with established consultancies in the geopolitical and specialised training fields.

Highbank Communications is a good fit for organisations that need senior-level, hands-on guidance for reputation management, crisis preparedness, and media relations. The agency is particularly valuable for businesses and institutions that require a trusted advisor with deep industry knowledge and a network of international resources. Whether a client is navigating a sensitive issue, planning a major announcement, or building a long-term communications strategy, Highbank Communications offers a pragmatic, experience-driven partnership based in Dartford, United Kingdom.