HoneyBrandger

HoneyBrandger is a public relations and communications consultancy based in Dacono, United States, that was founded in 2018. The agency was born out of a very real, hands-on experience: its founders previously launched the wildly successful Fidget Cube on Kickstarter, a product that brought in hundreds of thousands of backers overnight. That rapid growth came with an overwhelming flood of customer inquiries, emails, and logistical challenges. What HoneyBrandger learned from that crucible—scaling communication while still trying to develop and deliver a product—became the foundation of its approach. Today, the agency focuses on helping startups, growing businesses, and organizations that find themselves in similar high-growth or high-demand situations, where customer service and public relations quickly become too much for a small internal team to handle effectively.

A Hands-On Approach to Crisis and Growth

Unlike many PR agencies that specialize in media outreach or brand strategy alone, HoneyBrandger positions itself as a practical partner for companies that need to manage customer communication at scale. The agency’s origin story—managing thousands of backer messages, comments, and support tickets—gives it a unique perspective on the intersection of customer service and public relations. HoneyBrandger’s consultants understand that when a product or campaign goes viral, the line between customer support and brand reputation blurs. One poorly handled email can spiral into a public relations issue, and a thoughtful response can turn a frustrated customer into a loyal advocate. The agency helps clients navigate this delicate balance, offering consulting and hands-on support to ensure communications remain consistent, professional, and empathetic—even when volume spikes dramatically.

Services and Capabilities

While HoneyBrandger does not publish a formal list of services, its background and stated mission suggest a range of practical offerings centered on customer experience and public relations. Based on the agency’s own story and the keywords it emphasizes, typical capabilities likely include:

• Customer service strategy and scaling support, especially for product launches and crowdfunding campaigns
• Public relations consulting for startups and small businesses navigating rapid growth
• Crisis communication management, including handling high-volume inbound inquiries
• Brand voice and messaging development for customer-facing communications
• Operational consulting to integrate customer service with broader PR and marketing efforts
• Training and playbook creation for internal teams to handle spikes in customer contact

These services are delivered in a collaborative, no-frills manner. HoneyBrandger emphasizes that it has “been there,” meaning its team can relate to the stress of a two-person operation suddenly fielding hundreds of messages a day. This empathy is a core part of the agency’s value proposition: it doesn’t just offer theoretical advice but practical, tried-and-tested solutions for real-world communication challenges.

Based in Dacono, Serving a Global Clientele

HoneyBrandger operates from its headquarters at 361 Colorado Blvd in Dacono, Colorado, a small city in the United States. While the agency is rooted in Dacono, its client base is not limited by geography. The digital nature of its work—managing customer emails, consulting remotely, and handling public relations for online campaigns—means HoneyBrandger can serve clients anywhere in the world. The Dacono location provides a quiet, focused environment for the team to work, but the agency’s reach extends to any startup or business that finds itself overwhelmed by rapid growth and communication demands. For companies that have launched a product, are facing a surge in customer inquiries, or simply need a reliable partner to handle the day-to-day of public relations and customer service, HoneyBrandger offers a grounded, experienced perspective.

HoneyBrandger is a good fit for startups, small to medium-sized businesses, and organizations that have experienced a sudden increase in customer attention—whether from a successful crowdfunding campaign, a viral marketing moment, or a product launch. The agency is particularly well-suited for teams that are lean and need to outsource communication without losing their brand voice. If your company is struggling to keep up with customer emails, comments, and support tickets while still focusing on product development or operations, HoneyBrandger’s practical, founder-led approach can help you regain control. The agency’s story—from two people overwhelmed by success to a consultancy built on those lessons—makes it a relatable and credible partner for businesses in similar situations.