INFO PLUS SERVICE
INFO PLUS SERVICE is a public relations agency based in Villeneuve-d'Ascq (founded 2013).
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About INFO PLUS SERVICE
INFO PLUS SERVICE is a public relations and communications agency based in Villeneuve-d'Ascq, France, specializing in outsourced customer relationship management and telecommunication services. Founded in 2013, the agency focuses on helping businesses and healthcare professionals manage their remote client interactions efficiently. With a strong emphasis on telephone-based services and automation, INFO PLUS SERVICE serves a diverse range of clients across B2C and B2B sectors, particularly those requiring reliable call handling, prospecting, and data qualification.
Services for Businesses and Healthcare Professionals
INFO PLUS SERVICE offers a comprehensive suite of services centered around telephone communication and customer engagement. For businesses, the agency provides outbound call services (émission d'appels) for telemarketing, lead generation, and product launches, as well as inbound call reception (réception d'appels) for customer support and query handling. The agency also specializes in automated call systems (automate d'appels) for alerts, product launches, and health notifications, alongside interactive voice servers (serveurs vocaux interactifs) to streamline customer interactions. For healthcare professionals, including multi-professional health centers (MSP) and territorial professional health communities (CPTS), INFO PLUS SERVICE offers medical telesecrétariat, health alert management, and patient engagement services. Additional capabilities include BPO (business process outsourcing), back office support, CRM solutions, and file qualification services.
- Outbound and inbound call management
- Automated call systems for alerts and product launches
- Interactive voice servers (IVR)
- Medical telesecrétariat and health communication
- BPO and back office services
- CRM solutions and marketing automation
- File qualification and data management
Methodology and Approach
INFO PLUS SERVICE operates with a focus on trust, human interaction, and transparency. The agency’s team consists of qualified and committed personnel who tailor their services to meet specific client needs. Rather than offering one-size-fits-all solutions, INFO PLUS SERVICE emphasizes personalized communication strategies, whether for syndical communication, customer engagement, or healthcare alerts. The agency leverages telecommunications technology and automation to optimize call flows and ensure efficient resource management, while maintaining a human touch in client relationships. This balance between automation and personal service allows INFO PLUS SERVICE to support clients in sectors where reliability and confidentiality are paramount, such as healthcare and business services.
Location and Reach
Based at Rue Albert Samain in Villeneuve-d'Ascq, a city in the Hauts-de-France region of northern France, INFO PLUS SERVICE is strategically positioned to serve clients across France and beyond. The agency’s location in a major urban center provides access to a skilled workforce and modern infrastructure, enabling it to deliver outsourced call and communication services effectively. While INFO PLUS SERVICE primarily serves French clients, its services in telecommunications and BPO are scalable for international operations. The agency’s deep roots in the Nord region give it a strong understanding of local market dynamics, particularly in healthcare and business sectors.
Ideal Clients for INFO PLUS SERVICE
INFO PLUS SERVICE is best suited for businesses and healthcare organizations that require reliable, outsourced telephone communication and customer relationship management. Companies in need of telemarketing, lead qualification, or automated alert systems will find value in the agency’s services. Healthcare professionals, especially those in MSPs and CPTS, can benefit from specialized medical telesecrétariat and health alert management. Additionally, organizations looking to streamline their back office operations or implement CRM solutions may find INFO PLUS SERVICE a practical partner. The agency’s focus on human interaction and transparency makes it a good fit for clients who prioritize trust and personalized service in their communications strategy.
Key facts
- Team size: 1-10 employees
- Headquarters: Rue Albert Samain, Villeneuve-d'Ascq, Hauts-de-France, France, 59650
- Address: Rue Albert Samain , Villeneuve-d'Ascq Hauts-de-France France 59650
- SIC codes: 7389
Keywords & focus
Topics and areas INFO PLUS SERVICE works with.
- bpo
- automate dappels
- reception dappels
- prospection telephonique
- telesecretariat medical
- emission dappels
- telematique
- public relations & communications services
- telecommunications
- solutions crm
- service de back office
- automate d'appels pour lancement de produits
- serveurs vocaux interactifs
- customer engagement
- service de qualification de fichiers
- alertes sanitaires
- communication syndicale
- relation client
- externalisation téléphonique
- gestion de flux d'appels
- b2c
- services
- émission d'appels
- automate d'appels pour alertes
- automatisation marketing
- solutions téléphoniques
- sécurité des ressources
- services de télécommunication
- automate d'appels pour alertes sanitaires
- services bpo
- +55 more
Technologies
Slack, reCAPTCHA, WordPress.org, Google Font API, Mobile Friendly, Google Tag Manager
Industries served by INFO PLUS SERVICE
INFO PLUS SERVICE works with clients across 1 sectors. Whether you are a startup or an enterprise, they can support your PR and communications goals.
- public relations & communications
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Frequently asked questions about INFO PLUS SERVICE
Common questions and answers about INFO PLUS SERVICE, their services, location, and how to work with them.
- Where is INFO PLUS SERVICE located?
- INFO PLUS SERVICE is headquartered in Villeneuve-d'Ascq.
- What services does INFO PLUS SERVICE offer?
- INFO PLUS SERVICE offers media relations, communications strategy, and public relations. They help brands with public relations, media outreach, and strategic communications.
- What industries does INFO PLUS SERVICE serve?
- INFO PLUS SERVICE serves clients in public relations & communications. They work with startups, scale-ups, and enterprises across these sectors.
- Is INFO PLUS SERVICE a verified PR agency?
- INFO PLUS SERVICE is listed on Online PR. Verification status is shown on their profile.
- How can I contact INFO PLUS SERVICE?
- You can visit their website at http://www.infoplusservice.com
- How many reviews does INFO PLUS SERVICE have?
- INFO PLUS SERVICE has 0 client reviews with an average rating of 0.0 out of 5.
- When was INFO PLUS SERVICE founded?
- INFO PLUS SERVICE was founded in 2013.
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