Infrakom AG

Infrakom AG is a communications consultancy based in Bern, Switzerland, that specializes in the public relations and communications challenges surrounding large infrastructure and construction projects. The agency focuses primarily on sectors such as building and construction, energy, transportation (both road and rail), and water management. By centering its work on the early and continuous involvement of stakeholders, Infrakom AG helps organizations avoid the delays, opposition, and reputational risks that often accompany complex infrastructure developments.

Services Tailored to Infrastructure and Public Sector Projects

Infrakom AG offers a comprehensive suite of services designed to support infrastructure projects from initial planning through to completion. These services are built around the core idea of "thinking from the people's perspective," ensuring that communication strategies resonate with local communities, authorities, and other key audiences. The agency's typical service offerings include:

• Communications consulting for companies and public authorities
• Development of thorough communication strategies
• Crisis communication
• Public relations and media work
• Stakeholder engagement and participation processes
• Project communication and construction communication
• Content creation (text, image, design)
• Web and social media concepts
• Multimedia concepts and events
• Analysis of market and target group data

A Methodology Built on Early Engagement and Digital Participation

The agency's methodology is distinctly proactive. Infrakom AG emphasizes early stakeholder involvement as a means to prevent surprises and opposition later in a project's lifecycle. This approach is particularly relevant for construction and infrastructure projects, where public sentiment and regulatory approvals can significantly impact timelines and budgets. A key component of this methodology is digital public participation. Infrakom AG develops and manages digital consultation platforms that allow citizens, businesses, and other stakeholders to provide feedback, view project updates, and engage in the planning process from their own homes. This digital-first approach not only broadens participation but also creates transparent, documented records of community input. By combining strategic consulting with practical implementation—from visualizing complex plans to managing multimedia campaigns—Infrakom AG ensures that its clients can maintain control over their narrative and build trust with the public.

Deep Roots in Bern and the Swiss Context

Based at 41 Aarbergergasse in Bern, Switzerland, Infrakom AG operates at the heart of the country's political and administrative landscape. Bern is not only the capital city but also a hub for many federal, cantonal, and municipal authorities that are frequent clients of the agency. This location gives Infrakom AG a deep understanding of the Swiss regulatory environment, the expectations of public sector clients, and the nuances of communicating with Swiss audiences across linguistic and cultural lines. The agency's client list reflects this local expertise, including numerous government bodies such as the Canton of Bern's Office for Public Transport, the City of Bern's Urban Planning Office, and the Swiss Federal Personnel Office, as well as major transportation companies like BLS AG and Bernmobil. This proximity to decision-makers and project owners allows Infrakom AG to offer highly contextualized advice and execution.

Infrakom AG is a strong fit for any organization involved in public infrastructure, energy, or transportation projects in Switzerland, particularly those that require careful management of public perception and regulatory processes. Whether it is a municipal government planning a new railway line, a utility company developing a geothermal energy project, or a construction firm navigating community relations, Infrakom AG provides the specialized communication expertise needed to move projects forward smoothly. Its focus on early stakeholder engagement, digital participation, and crisis-ready communication makes it a reliable partner for projects where public support is as critical as technical execution.