insercall
insercall is a public relations agency based in Avignon (founded 2006).
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About insercall
Based in the heart of Provence-Alpes-Côte d'Azur, insercall operates from Avignon, France, a city known for its rich cultural heritage and growing digital economy. Founded in 2006, this agency has carved a distinctive niche by combining communication services with a strong social mission. Unlike many traditional agencies, insercall operates within the social and solidarity economy, holding the "Entreprise solidaire d'utilité sociale" (ESUS) accreditation. This means that every project undertaken by insercall directly supports professional reintegration for its 30 employees, who are in career transition. The agency's approach reflects a broader trend in the French market where businesses seek partners that deliver both technical quality and tangible social impact.
What insercall Does
insercall offers a comprehensive range of communication and customer relations services, bridging the gap between creative agency and contact center. The agency's capabilities span graphic design, web development, multimedia production (including video, audio, and motion design), and telemarketing. A notable strength is their ability to manage the entire production cycle, from initial concept through to final delivery. For instance, they produce professional videos for associations and corporate clients alike, and develop fully functional e-commerce websites. On the customer relations side, insercall runs a call center that handles hotline services, data file qualification, and customer loyalty programs. Their "centre d'appels inclusif" model is a key differentiator, as it provides employment opportunities for individuals facing barriers to the job market. By integrating these services under one roof, insercall offers clients a streamlined partner for both creative projects and ongoing customer engagement.
Services and Specialties
Based on the agency's keywords and operational focus, insercall's expertise can be grouped into several core areas. Their service offering is designed to be scalable, catering to both small associations and larger B2C enterprises. Below is a list of their likely key services:
- Web design and e-commerce site creation
- Graphic design and multimedia creation
- Video and audio production, including motion design
- Customer relationship management (CRM) and outbound call center services
- Data management and file qualification
- Customer loyalty solutions and retention programs
- Managed services for communication and media production
- Training in customer relations and professional integration
Who They Serve
insercall primarily serves organizations in the social sector, associations, and businesses looking for cost-effective communication and customer service solutions. Their "objectif emploi durable" (sustainable employment goal) makes them a natural partner for public institutions, non-profits, and companies with strong CSR (corporate social responsibility) mandates. Additionally, their B2B and B2C expertise means they can handle commercial clients requiring reliable telemarketing, lead generation, or customer support. The agency's location in Avignon positions them well to serve clients across the Provence-Alpes-Côte d'Azur region, though their services are delivered nationwide. By choosing insercall, organizations gain access to a team that understands both technical excellence and the importance of social inclusion in the workplace.
Conclusion: Who Should Work with insercall
insercall is an excellent fit for socially conscious organizations—especially those in the non-profit, social services, or public sectors—that need professional communication and customer relations support without compromising on ethics. It is also suitable for small to medium-sized businesses in the Avignon area and beyond that value a partner who can handle everything from website creation to call center management. The agency's proven track record since 2006, combined with its ESUS certification, makes it a reliable choice for clients who want to align their procurement with social impact. For any organization seeking a dedicated, locally-rooted agency that delivers quality work while fostering employment for people in transition, insercall offers a compelling proposition.
Key facts
- Team size: 11-50 employees
- Headquarters: 10 Rue Leon Honore Labande, Avignon, Provence-Alpes-Cote d'Azur, France, 84000
- Address: 10 Rue Leon Honore Labande , Avignon Provence-Alpes-Cote d'Azur France 84000
- SIC codes: 7389
Keywords & focus
Topics and areas insercall works with.
- agence de communication
- realisations video
- creation multimedia
- objectif emploi durable
- centre dappels
- public relations & communications services
- web design
- qualification de fichiers
- communication and media
- media production
- solutions de fidélisation à moindre coût
- centre d'appels inclusif
- managed services
- formation en insertion
- création graphique
- fidélisation
- social services
- création de sites web
- fidelisation clients
- data management
- relation client outsourcing
- services de vidéo pour associations
- relation client
- site e-commerce
- b2c
- services de relation client pour secteur social
- video production
- production vidéo
- hotline services
- formation en relation client
- +45 more
Technologies
Cloudflare DNS, CloudFlare Hosting, YouTube, Google Tag Manager, Google Font API, reCAPTCHA, Mobile Friendly, WordPress.org
Industries served by insercall
insercall works with clients across 1 sectors. Whether you are a startup or an enterprise, they can support your PR and communications goals.
- public relations & communications
Other PR agencies in Avignon
If you are looking for alternatives or more options in Avignon, here are other public relations agencies in the same city you can compare.
Frequently asked questions about insercall
Common questions and answers about insercall, their services, location, and how to work with them.
- Where is insercall located?
- insercall is headquartered in Avignon.
- What services does insercall offer?
- insercall offers media relations, communications strategy, and public relations. They help brands with public relations, media outreach, and strategic communications.
- What industries does insercall serve?
- insercall serves clients in public relations & communications. They work with startups, scale-ups, and enterprises across these sectors.
- Is insercall a verified PR agency?
- insercall is listed on Online PR. Verification status is shown on their profile.
- How can I contact insercall?
- You can visit their website at http://www.insercall.com
- How many reviews does insercall have?
- insercall has 0 client reviews with an average rating of 0.0 out of 5.
- When was insercall founded?
- insercall was founded in 2006.
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