Resolute

Resolute is a strategic advisory and public affairs firm based in Chicago, United States, that helps organizations navigate complex political, regulatory, and reputational landscapes. Founded in 2002, the firm focuses on public relations and communications, with a particular emphasis on issue advocacy, crisis management, and stakeholder engagement. Operating from its headquarters at 180 North LaSalle Street in Chicago, Resolute serves a diverse range of clients across highly regulated and high-stakes sectors, including energy, healthcare, financial services, transportation, and cybersecurity.

Core Services and Specialties

Resolute provides a comprehensive suite of services designed to manage public perception, influence policy, and build coalitions. The firm's approach integrates traditional public relations with strategic communications and digital strategies to address both immediate crises and long-term positioning. Key capabilities include:

• Issue advocacy and public policy campaigns
• Crisis communications planning and cyber crisis management
• Media relations and brand positioning
• Coalition building and community outreach
• Government affairs and public affairs solutions
• Signature event production and event management
• Digital strategies and macro advisory
• Issue response and crisis management

These offerings allow Resolute to support clients in sectors such as cybersecurity, where it provides specialized cyber crisis communications, and transportation, where it assists with regulatory challenges and public engagement. The firm's work in financial services and healthcare often involves navigating complex stakeholder landscapes and managing reputational risks.

Methodology and Approach

Resolute operates with a practical, results-driven methodology that emphasizes strategic counsel and targeted execution. The firm begins by understanding each client's unique challenges, whether related to public policy advocacy, issue positioning, or crisis response. It then develops tailored campaigns that combine media relations, digital outreach, and direct stakeholder engagement. For example, in issue advocacy campaigns, Resolute helps clients articulate their positions, mobilize supporters, and influence decision-makers through coalition building and community outreach. In crisis situations, the firm provides rapid response planning and execution, drawing on its experience in issue crisis management to protect reputations and maintain stakeholder trust. Resolute also offers macro advisory services, helping clients anticipate and adapt to broader political and economic trends that may impact their operations.

The firm's approach is grounded in deep industry knowledge and a network of relationships across government, media, and community organizations. This enables Resolute to provide actionable insights and execute campaigns that resonate with target audiences. As part of the Resolute Family of Companies, the firm collaborates with affiliates to offer complementary expertise, ensuring clients have access to a broad range of capabilities under one umbrella.

Location and Client Focus

Headquartered in Chicago, Illinois, Resolute serves clients across the United States, with a particular focus on organizations operating in or engaging with government and policy environments. The firm's location in Chicago positions it at the center of a major business and political hub, allowing it to serve clients in the Midwest and nationally. Resolute's team includes experienced leaders with backgrounds in public affairs, communications, and government, enabling the firm to deliver impactful results for clients ranging from large corporations to nonprofit organizations. Notable past clients include Warner Bros. Discovery and the Grant Park Music Festival, showcasing the firm's versatility in handling both corporate and cultural engagements.

Resolute is best suited for organizations that face complex public affairs challenges, particularly those requiring strategic communications, crisis management, or advocacy campaigns. The firm is a strong fit for companies in regulated industries such as energy, healthcare, and financial services, as well as for entities involved in cybersecurity, transportation, or public policy debates. Organizations seeking to build public support, navigate regulatory hurdles, or manage reputational risks will find Resolute's expertise valuable. Its focus on issue advocacy and stakeholder engagement makes it an ideal partner for businesses, trade associations, and nonprofits that need to influence public opinion and policy outcomes in a rapidly changing environment.