Resolve Communications

Resolve Communications is a strategic consultancy based in Cape Town, South Africa, that has built a strong reputation for navigating the intersection of public relations, public affairs, and high-stakes reputation management. Founded in 2013, the firm has grown into a multidisciplinary team that combines the skills of strategic communications professionals, public policy advisors, former parliamentarians, lawyers, and journalists. This blend of expertise allows Resolve Communications to offer clients a rare depth of insight into both the media landscape and the corridors of political power.

Specialist Expertise in Crisis and Government Relations

At the core of Resolve Communications' offering is its ability to manage complex reputational challenges, particularly those involving government, regulatory bodies, or public scrutiny. The firm’s leadership, including Executive Chairman Tony Leon (a former parliamentarian and political leader) and CEO Paul Boughey, brings firsthand experience in political and policy environments. This makes the agency especially adept at crisis communications, where understanding the motivations of multiple stakeholders—from journalists to regulators—is critical. Based in Cape Town, the firm also maintains a presence in Johannesburg, giving it access to key decision-makers across South Africa’s political and business hubs.

How the Firm Applies Its Strategic Approach

Resolve Communications positions itself as a strategic partner rather than a traditional PR agency. It works closely with clients to align reputation management with broader business objectives, ensuring that communications efforts support organizational goals rather than operating in a silo. The team’s diverse background—spanning law, journalism, and public policy—means it can offer counsel that goes beyond media relations, helping clients anticipate risks, engage with stakeholders, and navigate sensitive public affairs issues. Whether advising a multinational on lobbying strategies or managing a corporate crisis, the firm focuses on building trust and credibility over the long term.

Core Services and Capabilities

Resolve Communications provides a suite of services centered on strategic communications and reputation management. While the firm tailors its approach to each client, its core offerings typically include:

• Strategic communications and reputation management
• Public affairs and government relations advisory
• Crisis communications and issues management
• Media relations and media management
• Stakeholder engagement and advocacy
• Lobbying and public policy support

These services are underpinned by the team’s ability to analyze complex environments and provide clear, actionable advice. The firm’s work often involves helping clients understand how political or regulatory changes might impact their operations, and then crafting communications strategies that protect or enhance their standing.

Who Resolve Communications Works Best For

Resolve Communications is a strong fit for organizations that operate in highly regulated or politically sensitive sectors, such as energy, mining, finance, healthcare, and infrastructure. Companies facing public scrutiny, potential litigation, or government intervention will benefit from the firm’s deep expertise in crisis communications and public affairs. Similarly, multinationals entering the South African market, or local firms expanding their influence, will find value in Resolve Communications’ ability to bridge business and political worlds. The agency’s Cape Town base gives it a solid foundation in the Western Cape, while its Johannesburg office ensures coverage of national government and corporate activity. For any organization seeking to manage its reputation with care and strategic foresight, Resolve Communications offers a credible, experienced partner in South Africa’s competitive communications landscape.