SERMO Communications

SERMO Communications is a global communications network that serves a wide range of clients, from startups and scale-ups to established enterprises and global brands. The agency was founded in 2009 by M&C Saatchi Talk, giving it an international footprint from the outset. Today, SERMO Communications is made up of 16 independent agencies, with offices in 28 cities across 25 countries. This structure allows the firm to offer both local market expertise and global reach, making it a practical choice for businesses that need coordinated communications across multiple regions.

How SERMO Communications Helps Clients

Rather than starting with a communications plan, SERMO Communications begins with the client's commercial objectives. The agency believes that understanding business goals first leads to more effective and efficient communications strategies. This approach applies across consumer, B2B, and corporate communications, as well as digital and content marketing. The firm emphasizes accountability and results, ensuring that every campaign is measured against clear business outcomes. Because the network is composed of independent agencies, each office maintains a deep connection to its local market while sharing global intelligence and best practices with the wider group.

Services and Specialties

SERMO Communications offers a comprehensive range of services that span the full spectrum of public relations and communications. Based on the agency's stated focus areas and industry keywords, typical service offerings include:

• Consumer communications and brand storytelling
• Corporate communications and reputation management
• B2B communications and thought leadership
• Digital and content strategy
• Social media management and influencer engagement
• Events and experiential marketing
• Crisis communications and issues management
• Media relations and press office support
• Internal communications and employee engagement
• Global campaign coordination across multiple markets

The agency's global network means it can handle complex, multi-market campaigns while maintaining consistency and local relevance. Its entrepreneurial spirit and collaborative culture help ensure that clients benefit from both global scale and the agility of a boutique agency.

Location and Global Presence

SERMO Communications is headquartered in London, United Kingdom, with its main office located in the heart of the city. From this base, the agency coordinates its extensive network of 16 independent agencies spread across 28 cities worldwide. The London office serves as a central hub for global strategy and client management, while the local offices in other markets provide on-the-ground expertise. This structure allows SERMO Communications to serve clients that require a strong presence in the UK market, particularly in London, while also offering seamless support for international campaigns.

SERMO Communications is a good fit for organizations that need a communications partner with both global reach and local depth. It works well for brands that are expanding into new markets, require coordinated multi-country campaigns, or value a network of independent agencies over a single, centralized firm. The agency is particularly suited for clients in consumer goods, technology, professional services, and corporate sectors that prioritize commercial outcomes over communications for their own sake. Its collaborative, entrepreneurial culture makes it an appealing choice for businesses that want a proactive, results-driven partner.