Shan Communicates

Shan Communicates is a Perth-based public relations and communications consultancy that focuses on supporting small businesses and not-for-profit organisations. Founded by a seasoned consultant with over five years of dedicated work in the charity sector, the agency brings a practical, hands-on approach to communications. Based in Perth, Western Australia, Shan Communicates understands the unique challenges faced by smaller organisations, from limited budgets to the need for versatile, multi-channel strategies.

Who They Serve: Small Businesses and Not-for-Profits

Shan Communicates primarily works with two types of clients: small businesses and charitable organisations. For small businesses, the agency offers support in building brand awareness and managing day-to-day communications, often stepping in where internal resources are stretched. For not-for-profits, Shan Communicates brings specific expertise in designing and implementing social programs, marketing and communications campaigns, and fundraising initiatives. The agency’s founder has spent years working directly with charities, giving them an intimate understanding of the sector’s needs, such as impact storytelling, donor engagement, and volunteer coordination. This dual focus allows Shan Communicates to tailor strategies that are both cost-effective and results-driven for organisations that need maximum impact from minimal investment.

How They Help: A Versatile, Hands-On Approach

Shan Communicates offers a comprehensive suite of services designed to cover the full spectrum of communications needs. The agency’s approach is flexible and collaborative, working closely with clients to understand their goals and then executing practical solutions. With extensive experience in small business operations, event management, and social and digital media, Shan Communicates can handle everything from a single campaign to ongoing communications support. The founder’s background in both business and charity work means they are adept at translating complex ideas into clear, compelling messages. Whether it’s drafting press releases, managing social media accounts, or planning a fundraising event, Shan Communicates provides a reliable, all-in-one resource for organisations that do not have a dedicated communications team.

Core Services and Specialties

• Public relations and media relations for small businesses and charities
• Marketing and communications program design and implementation
• Social and digital media management, including content creation and scheduling
• Fundraising strategy and campaign support for not-for-profits
• Social program design and implementation for charitable organisations
• Event planning and management
• Small business operations support and strategic advice

Location and Local Advantage

Operating from Perth, Western Australia, Shan Communicates is deeply embedded in the local business and charity ecosystem. The agency’s location in Perth’s 6000 postcode area means they are well-positioned to serve clients across the city and its surrounding regions. Being based in Australia’s western capital allows Shan Communicates to offer personalised, face-to-face support when needed, while also leveraging digital tools to connect with clients further afield. For small businesses and not-for-profits in Perth, having a local consultant who understands the market’s nuances—such as the state’s economic drivers, community networks, and media landscape—can make a significant difference in campaign effectiveness. Shan Communicates brings this local knowledge to every project, ensuring that communications strategies are relevant and resonant.

Shan Communicates is an ideal choice for small businesses and not-for-profit organisations in Perth and across Australia that need practical, affordable, and versatile communications support. Whether you are a startup looking to build your brand, a charity seeking to boost fundraising efforts, or a small business needing help with social media and events, Shan Communicates offers a straightforward, no-nonsense approach. With a proven track record in the charity sector and a broad skill set that covers everything from operations to digital media, the agency is well-suited to clients who value flexibility, local insight, and a collaborative working style.