Spoke & Hub

Spoke & Hub is a public relations and communications consultancy that has been operating since 2007. The firm works with a range of organisations, from small-to-medium businesses to larger enterprises, helping them manage and strengthen their relationships with key stakeholders. Rather than focusing solely on media coverage, Spoke & Hub takes a broader view of public relations as a strategic function that can directly influence an organisation's bottom line. The agency is based in , , and its approach is grounded in proactive relationship management rather than reactive media handling.

How Spoke & Hub approaches public relations

Spoke & Hub's philosophy is that public relations should be an active part of an organisation's overall strategic plan. The agency does not wait for opportunities to arise; instead, it uses creative thinking and established media contacts to build and maintain positive stakeholder relationships. This includes managing communications with customers, employees, and the wider public. Spoke & Hub also places a strong emphasis on crisis preparedness, offering issues and crisis communications consulting to help clients navigate challenging situations before they escalate. Training and coaching for spokespeople is another core area, ensuring that client representatives are equipped to handle media interviews and public appearances effectively.

Core services offered by Spoke & Hub

Spoke & Hub provides a comprehensive suite of public relations and communications services. These are designed to support clients across different stages of their growth and reputation management needs. Key offerings include:

• Issues and crisis communications consulting
• Public relations and communications strategy development
• Content development for corporate, customer, and employee communications
• Digital and social media consulting
• Media relations and press outreach
• Spokesperson training and coaching
• Special events planning and execution

These services are tailored to each client's specific context, whether the need is for ongoing reputation management, a one-off crisis response, or building internal communication capabilities. Spoke & Hub's experience in both traditional and digital channels allows it to offer integrated solutions that address modern communication challenges.

Location and client fit

Based in , , Spoke & Hub serves clients both locally and further afield. The agency's proximity to key media and business networks in is an advantage for clients seeking strong media relations and stakeholder engagement. Spoke & Hub is a good fit for organisations that recognise the value of proactive public relations and are looking for a partner that can provide strategic counsel alongside practical execution. It is particularly suitable for businesses in sectors where reputation management, crisis preparedness, and stakeholder trust are critical—such as healthcare, finance, technology, and professional services. Startups and growing companies that need to build their communications infrastructure from the ground up will also find Spoke & Hub's training and coaching services valuable. While the agency works across industries, its focus on issues and crisis communications makes it especially relevant for clients that operate in high-stakes or regulated environments.