TBC Communications & Media

TBC Communications & Media is a full-service public relations and marketing agency based in Pacific Grove, California, United States. Founded in 2009, the agency offers a comprehensive suite of services that span brand development, social media management, graphic design, website design, video production, event management, advertising, and legislative advocacy. Its work also includes copywriting, media buying and placement, crisis communications, and the creation of logoed promotional products. The agency operates through two distinct divisions, each tailored to specific client needs.

Services and Specialties

TBC Communications & Media provides an integrated approach to communications, combining traditional PR with creative and digital services. The agency’s offerings are designed to help clients build, manage, and protect their brand presence across multiple channels. Key services include:

• Public relations and outreach
• Social media strategy and management
• Graphic design and brand development
• Website design and web development
• Video production and event production
• Media buying and placement
• Copywriting and editing
• Crisis communications and legislative advocacy
• Customer engagement and brand management
• Promotional products and advertising

These services are delivered with a focus on strategic placement and messaging, ensuring that each client’s communications goals are met effectively.

Who They Help

TBC Communications & Media serves two primary client groups, each handled by a dedicated team. One division, led by President and Partner Steve Thomas, focuses on public sector and institutional clients. This includes public agencies, special districts, municipalities, counties, and educational institutions. The other division, led by Partner Lisa Thomas, works with private companies, particularly in the hospitality and retail sectors. Clients here include hotels, restaurants, visitor-serving organizations, and online or brick-and-mortar businesses. This dual structure allows the agency to apply specialized expertise to both public outreach and stakeholder engagement, as well as commercial brand management.

Approach and Philosophy

The agency’s approach is rooted in creative direction and strategic planning. TBC Communications & Media emphasizes the importance of understanding each client’s unique context—whether that involves navigating public policy, building a retail brand, or managing a crisis. The team combines research, storytelling, and visual design to craft messages that resonate with target audiences. For public sector clients, the focus is on transparency and community engagement. For private sector clients, the emphasis is on brand differentiation and customer loyalty. The agency’s longevity since 2009 reflects a consistent, results-oriented methodology.

Location and Credentials

Based in Pacific Grove, California, TBC Communications & Media is positioned to serve clients throughout the Monterey Bay area and beyond. The agency’s headquarters at 177 17th Street places it in a coastal community known for its tourism and small business landscape. Over the years, the agency has earned recognition for its work, though specific awards are not detailed in its public profile. Its team brings experience across public relations, marketing, and design, with a track record of handling both routine communications and high-stakes crisis scenarios.

TBC Communications & Media is a strong fit for organizations that need a reliable partner for integrated communications—especially public agencies, educational institutions, hospitality businesses, and retail brands. The agency’s dual-division structure makes it particularly suited for clients that require specialized support for either public outreach or commercial brand management. Whether a client needs a full campaign or targeted services like social media management or crisis planning, TBC Communications & Media offers a comprehensive, hands-on approach from its Pacific Grove base in the United States.