The Comms Smith
The Comms Smith is a public relations agency based in Peterborough (founded 2024).
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About The Comms Smith
The Comms Smith is a freelance internal communication consultancy based in Peterborough, United Kingdom, founded in 2024 by Pauline Smith. With three decades of experience in the field, The Comms Smith partners with leaders across organizations of all sizes—from startups to established enterprises, as well as charities and public sector bodies—to transform workplace culture through strategic internal communication. The agency specializes in making work a better place to be by combining the craft of storytelling with the science of employee engagement and business insights.
How The Comms Smith Helps Organizations
At its core, The Comms Smith focuses on the art and science of internal communication, which founder Pauline calls "Comms Smithery." This approach blends creative narrative techniques with rigorous measurement and evaluation to ensure communication efforts directly support business goals. The agency works closely with leadership teams to diagnose communication challenges, build trust, and drive cultural change. Whether through interim contracting, consultancy projects, or training, The Comms Smith provides flexible support tailored to each client's unique needs. The agency’s methods are grounded in employee listening, data-driven insights, and a deep understanding of how communication shapes employee experience and organizational performance.
Services and Specialties
The Comms Smith offers a comprehensive range of internal communication services, designed to address everything from day-to-day channel management to large-scale change initiatives. Key offerings include:
- Internal communication strategy development and planning
- Change communication and culture change management
- Employee experience and internal marketing
- Leadership communication and messaging
- Content curation, creation, and storytelling
- Internal communication audits and evaluation
- Communication channel optimization and management
- Interim communication support and training
- HR communication and stakeholder engagement
- Event management for internal audiences
These services are delivered on a freelance consultancy or interim contractor basis, making The Comms Smith a flexible partner for organizations that need expert guidance without a long-term commitment. The agency is particularly skilled at turning complex or technical information into engaging narratives that resonate with employees at all levels.
Based in Peterborough, Serving the UK
Operating from Peterborough in the East of England, The Comms Smith serves clients across the United Kingdom, both remotely and on-site as needed. The agency’s location in Peterborough provides easy access to major business hubs in London, Cambridge, and the Midlands, while its freelance model allows for cost-effective, high-impact support. For organizations in Peterborough and beyond, The Comms Smith offers a local touch with national reach, combining deep expertise in internal communication with a personal, partnership-driven approach.
The Comms Smith is an excellent fit for any organization that values its people and wants to improve how it communicates internally. Whether you are navigating a merger, rolling out a new strategy, or simply seeking to boost employee engagement and trust, this agency brings the experience and creativity to make communication work harder for your business. With a focus on practical results and a genuine passion for creating great workplaces, The Comms Smith is a trusted partner for leaders who understand that effective internal communication is the foundation of a healthy, productive culture.
Key facts
- Team size: 1-10 employees
- Headquarters: Peterborough, England, United Kingdom
- Address: Peterborough England United Kingdom
- SIC codes: 8742
Keywords & focus
Topics and areas The Comms Smith works with.
- channel management
- campaign planning & management
- internal communication strategy
- internal communication management
- internal communication evaluation
- leadership communication
- content curation & creation
- storytelling
- change communication management
- event management
- hr communication management
- culture change
- internal communication audit
- employee experience
- internal marketing
- public relations & communications services
- change management
- content creation
- communication channel optimization
- interim communication support
- internal communication training
- communication strategy
- content creation for internal comms
- leadership messaging
- management consulting services
- services
- change communication
- trust building
- b2b
- stakeholder engagement
- +22 more
Technologies
Outlook, Squarespace ECommerce, Typekit, Mobile Friendly
Industries served by The Comms Smith
The Comms Smith works with clients across 1 sectors. Whether you are a startup or an enterprise, they can support your PR and communications goals.
- public relations & communications
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Frequently asked questions about The Comms Smith
Common questions and answers about The Comms Smith, their services, location, and how to work with them.
- Where is The Comms Smith located?
- The Comms Smith is headquartered in Peterborough.
- What services does The Comms Smith offer?
- The Comms Smith offers media relations, communications strategy, and public relations. They help brands with public relations, media outreach, and strategic communications.
- What industries does The Comms Smith serve?
- The Comms Smith serves clients in public relations & communications. They work with startups, scale-ups, and enterprises across these sectors.
- Is The Comms Smith a verified PR agency?
- The Comms Smith is listed on Online PR. Verification status is shown on their profile.
- How can I contact The Comms Smith?
- You can visit their website at http://www.commssmith.com
- How many reviews does The Comms Smith have?
- The Comms Smith has 0 client reviews with an average rating of 0.0 out of 5.
- When was The Comms Smith founded?
- The Comms Smith was founded in 2024.
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