All Things IC Limited

All Things IC Limited is a London-based consultancy that has carved a distinct niche in the world of corporate communication since its founding in 2013 by Rachel Miller. Unlike many agencies that focus on external messaging, this firm has built its reputation on the premise that strong internal communication is the foundation of any successful organisation. Operating from its base in London, United Kingdom, the company serves as a specialist resource for internal communication professionals and the businesses they support, offering a blend of strategic consultancy, practical training, and personal development.

Specialist Expertise in Internal Communication

At its core, All Things IC Limited is a dedicated internal communication consultancy. The firm’s expertise is deeply rooted in the belief that effective employee communication drives engagement, productivity, and cultural cohesion. Rachel Miller, a recognised thought leader in the field, has positioned the company as a go-to authority for internal comms practitioners looking to elevate their craft. The consultancy’s work spans the full spectrum of internal communication—from leadership communication and change management to organisational culture and channel effectiveness. By focusing exclusively on this discipline, All Things IC Limited provides a level of depth and nuance that generalist PR agencies often lack. The firm’s extensive library of over 1800 blog posts and podcasts, alongside published books, demonstrates a commitment to advancing the profession through thought leadership and sharing best practices.

How They Apply Their Expertise

The approach of All Things IC Limited is hands-on and tailored. Rather than offering one-size-fits-all solutions, the team works closely with clients to diagnose specific challenges before designing interventions. This might involve conducting independent reviews or channel effectiveness audits to understand how information flows within an organisation. From there, they create bespoke strategies, run workshops on topics like hybrid working and inclusivity, or provide one-on-one mentoring and coaching to build the confidence and skills of internal communicators. The consultancy’s methodology is rooted in practical application, using established internal communication models to guide their work. They also offer training programmes that can be delivered in-person or virtually, ensuring accessibility for teams across the United Kingdom and beyond. This combination of diagnostic work, strategic advice, and skill-building makes All Things IC Limited a versatile partner for improving internal comms functions.

Services and Offerings

The range of services provided by All Things IC Limited reflects their comprehensive focus on internal communication. Their offerings include:

• Consultancy and strategic advisory for internal communication plans
• Training programmes covering leadership communication, change communication, and employee engagement
• Mentoring and executive coaching for communication professionals
• Channel effectiveness audits and independent reviews
• Workshops on organisational culture, inclusivity, and hybrid working
• Access to resources such as case studies, templates, and professional development tools

These services are designed to support both individuals and teams, helping them navigate the complexities of modern internal communication. The firm’s emphasis on coaching and mentoring sets it apart, as it invests in the long-term growth of communicators rather than just delivering transactional projects.

Who They Work With

All Things IC Limited serves a diverse clientele, from startups to multinational corporations, across a variety of sectors. They are particularly well-suited for organisations that recognise the strategic importance of internal communication but need expert guidance to refine their approach. The firm is an ideal partner for heads of internal comms, HR leaders, and change managers who are looking to upskill their teams or overhaul their communication strategies. Additionally, individual practitioners—whether new to the field or seasoned professionals—benefit from the mentoring and coaching services. Based in London, United Kingdom, the consultancy works with clients globally, offering both local expertise and a broader perspective. For any organisation seeking to strengthen its internal communication function, All Things IC Limited provides a focused, knowledgeable, and practical resource that prioritises professional development and measurable outcomes.