Citizens Advice Portsmouth
Citizens Advice Portsmouth is a public relations agency based in Portsmouth.
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About Citizens Advice Portsmouth
Citizens Advice Portsmouth is a local charity that provides free, independent, and confidential advice to residents of Portsmouth and the surrounding areas in the United Kingdom. As part of the national Citizens Advice network, the organisation focuses on delivering practical support for a wide range of issues, including debt, benefits, housing, employment, and consumer rights. While many people associate the service with crisis intervention, Citizens Advice Portsmouth also works proactively on community engagement, social policy campaigns, and outreach across Waterlooville and Hayling Island. The charity operates from its headquarters on Winston Churchill Avenue, with additional services reaching clients throughout the region.
Services and Specialties
Citizens Advice Portsmouth offers a broad spectrum of advice services tailored to individuals and families facing financial or legal difficulties. The core areas of support include money advice, welfare benefits guidance, housing support, and consumer advice. The organisation also provides specialised help for universal credit claimants, social housing tenants, and those in crisis situations. Beyond one-to-one client support, the charity runs campaigns on scams and social media awareness, and engages in social policy work to influence local and national changes. Key services include:
- Money advice and debt management
- Welfare benefits and universal credit support
- Housing advice and support for social housing tenants
- Consumer and legal advice
- Volunteer training and trustee recruitment
- Community outreach in Waterlooville and Hayling Island
- Healthwatch Hampshire coordination
- Grantmaking and giving services
- Campaigns on scams, social media, and social policy
- Referral services for clients in crisis
Who They Help and How They Work
Citizens Advice Portsmouth primarily serves individuals, families, and local communities across Portsmouth and the surrounding areas. The charity is particularly focused on helping people who are experiencing financial hardship, housing insecurity, or difficulties with benefits and employment. Clients are often referred through partner organisations, outreach programmes, or self-referral. The service is free, impartial, and confidential, ensuring that anyone—regardless of background or circumstances—can access support. The organisation also runs volunteer training programmes, enabling local residents to become trained advisers and contribute to the community. Through its work with Healthwatch Hampshire, Citizens Advice Portsmouth extends its reach to health and social care advocacy, helping clients navigate complex systems.
Approach and Philosophy
The approach of Citizens Advice Portsmouth is grounded in the national Citizens Advice principles of independence, impartiality, and confidentiality. Advisers and volunteers are trained to listen carefully, assess each client’s situation, and provide clear, practical advice. The charity does not simply offer one-off solutions; it works alongside clients to help them understand their rights, make informed decisions, and take control of their circumstances. In addition to direct advice, Citizens Advice Portsmouth actively campaigns for changes to policies and practices that affect people’s lives, particularly around scams, social media, and welfare benefits. This dual focus—on individual support and systemic advocacy—makes the organisation a trusted resource in the Portsmouth community.
Location and Credentials
Based in Portsmouth, United Kingdom, Citizens Advice Portsmouth is a well-established local charity that operates under the national Citizens Advice brand. The headquarters on Winston Churchill Avenue serves as the main hub, with outreach services extending to Waterlooville and Hayling Island. The organisation holds relevant accreditations and awards, reflecting its commitment to quality advice and community engagement. It is a registered charity and relies on a combination of funding, grants, and volunteer contributions to deliver its services. For anyone in Portsmouth or the surrounding areas seeking free, impartial advice on money, housing, benefits, or legal issues, Citizens Advice Portsmouth is a reliable first port of call. The charity is particularly well-suited for individuals facing financial crisis, housing problems, or benefit complexities, as well as for those looking to volunteer or access community support programmes.
Key facts
- Team size: 11-50 employees
- Headquarters: Winston Churchill Avenue, Portsmouth, England, United Kingdom, PO1 2
- Address: Winston Churchill Avenue , Portsmouth England United Kingdom PO1 2
- SIC codes: 8699
Keywords & focus
Topics and areas Citizens Advice Portsmouth works with.
- referral service
- volunteering
- housing advice
- money advice
- social policy
- welfare benefits
- campaigning
- legal advice
- consumer advice
- public relations & communications services
- housing support
- universal credit
- client support
- community engagement
- advice services
- outreach in waterlooville and hayling island
- grantmaking and giving services
- healthwatch hampshire
- trustees
- volunteer training
- trustee recruitment
- community outreach
- awards and accreditation
- benefits support
- campaigns on scams and social media
- support for social housing tenants
- client referrals
- b2c
- free advice
- support for crisis situations
- +25 more
Technologies
Cloudflare DNS, Gmail, Outlook, Google Apps, Microsoft Office 365, DigitalOcean, CloudFlare Hosting, WordPress.org, Mobile Friendly, Google Font API, Google Tag Manager, Nginx, Remote, Android
Industries served by Citizens Advice Portsmouth
Citizens Advice Portsmouth works with clients across 1 sectors. Whether you are a startup or an enterprise, they can support your PR and communications goals.
- public relations & communications
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Frequently asked questions about Citizens Advice Portsmouth
Common questions and answers about Citizens Advice Portsmouth, their services, location, and how to work with them.
- Where is Citizens Advice Portsmouth located?
- Citizens Advice Portsmouth is headquartered in Portsmouth.
- What services does Citizens Advice Portsmouth offer?
- Citizens Advice Portsmouth offers media relations, communications strategy, and public relations. They help brands with public relations, media outreach, and strategic communications.
- What industries does Citizens Advice Portsmouth serve?
- Citizens Advice Portsmouth serves clients in public relations & communications. They work with startups, scale-ups, and enterprises across these sectors.
- Is Citizens Advice Portsmouth a verified PR agency?
- Citizens Advice Portsmouth is listed on Online PR. Verification status is shown on their profile.
- How can I contact Citizens Advice Portsmouth?
- You can visit their website at http://www.citizensadvicehavant.org
- How many reviews does Citizens Advice Portsmouth have?
- Citizens Advice Portsmouth has 0 client reviews with an average rating of 0.0 out of 5.
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