Cheltenham Communications

Cheltenham Communications is a freelance public relations and communications agency based in Cheltenham, United Kingdom. Founded in 2014 by Rachel Jones MA, the agency focuses on providing professional, practical, and reliable PR support to businesses, start-ups, and community organisations across Gloucestershire and beyond. With over 17 years of experience working within local businesses, Jones brings a grounded, hands-on approach to communications strategy and media relations.

Services and Specialties

Cheltenham Communications offers a range of services tailored to the needs of small and growing organisations. The agency is particularly strong in media relations, copywriting, and internal communications, helping clients build and maintain a positive public profile. Rather than offering a one-size-fits-all retainer, the agency operates on a flexible, pay-as-you-go basis, allowing clients to access professional PR support without the overhead of a full-time employee. Typical services include:

• Press release writing and distribution
• Communications strategy development
• Media relations and press office management
• Internal communications planning and execution
• Copywriting for websites, newsletters, and marketing materials
• Social media support and content creation
• Crisis communication advice
• Growth advisory for small businesses and start-ups (via the government's Growth Vouchers scheme)

Methodology and Approach

Cheltenham Communications operates with a clear, no-nonsense methodology. The agency emphasises a collaborative relationship with clients, taking time to understand their unique challenges and goals before crafting a tailored communications plan. Jones’s background in Gloucestershire businesses means she is well-versed in the local market, but the agency also works with clients beyond the region. The pay-as-you-go model is central to the agency's philosophy, offering flexibility that suits the budgets and schedules of smaller organisations. Whether a client needs a one-off press release or ongoing communication management, Cheltenham Communications provides dedicated support without long-term commitments. The agency also participates in the government's Growth Vouchers scheme, offering subsidised PR and communications advice to eligible small businesses and start-ups.

Location and Local Focus

Based in Cheltenham, England, the agency serves clients throughout Gloucestershire and the wider United Kingdom. Cheltenham's position as a hub for business, culture, and education makes it an ideal base for a PR consultancy, and Cheltenham Communications leverages this local network to benefit its clients. The agency's understanding of the regional business landscape is a key asset, but its services are applicable to any organisation seeking to improve its public image and communication effectiveness. For businesses in or near Cheltenham, the agency offers the advantage of a local partner who knows the area's media outlets and community dynamics.

Cheltenham Communications is a good fit for small to medium-sized businesses, start-ups, and community organisations that need professional PR support but cannot justify a full-time in-house role. Its flexible pricing and practical approach make it particularly suitable for clients who value direct, experienced guidance without the frills of a larger agency. Whether you are launching a new product, managing a reputation issue, or simply looking to raise your profile, Cheltenham Communications provides a reliable, cost-effective solution from its base in Cheltenham, United Kingdom.