Communication Junkies

Communication Junkies is a public relations and communications agency based in Miami, United States, founded by Casey and Rachel. The pair originally met while working in the electric cooperative sector—Casey as Director of Communications & Marketing at the Michigan Electric Cooperative Association and Rachel as Member Relations Manager at Cherryland Electric Cooperative in Grawn, Michigan. Their shared experience in cooperative communications led them to launch a blog, commjunkies.com, which eventually grew into a full-fledged agency. Communication Junkies focuses on helping organizations—particularly those in the cooperative, utility, and member-owned sectors—develop more strategic and savvy communications. Their approach is grounded in the belief that effective PR and communications require both creativity and a deep understanding of the specific challenges faced by mission-driven organizations.

Who Communication Junkies Serves

Communication Junkies primarily serves electric cooperatives, member-owned utilities, and similar organizations that value community engagement and transparent communication. They understand the unique dynamics of cooperative structures, where members are also owners, and where trust and clear messaging are paramount. While their roots are in the electric cooperative industry, their expertise in strategic communications can be applied to any organization looking to improve its public relations, internal communications, or marketing efforts. The agency is particularly well-suited for nonprofits, trade associations, and businesses that prioritize long-term relationships over short-term gains. By focusing on the cooperative model, Communication Junkies helps clients navigate complex regulatory environments, communicate effectively with diverse stakeholders, and build brand loyalty through authentic storytelling.

How Communication Junkies Helps

Communication Junkies takes a collaborative and educational approach to client work. Casey and Rachel emphasize that they “know enough to know what we don’t know,” which means they are committed to learning alongside their clients and building a community of engaged communicators. Their services are designed to be practical and results-oriented, helping organizations move from reactive to proactive communications. They offer strategic planning, content creation, media relations, and crisis communication support, all tailored to the specific needs of cooperatives and similar entities. The agency also provides training and workshops to empower in-house teams to become more effective communicators. By blending industry knowledge with a genuine passion for the cooperative movement, Communication Junkies helps clients tell their stories in ways that resonate with members, regulators, and the public.

Services Offered by Communication Junkies

• Strategic communications planning and consulting
• Content creation for blogs, newsletters, and social media
• Media relations and press release distribution
• Crisis communication and issues management
• Internal communications strategy and execution
• Brand messaging and storytelling development
• Training and workshops for communications teams
• Member and stakeholder engagement campaigns

Location and Reach

While Communication Junkies is headquartered in Miami, United States, at 11690 Northwest 105th Street, their work extends far beyond South Florida. The agency serves clients across the country, particularly in regions where electric cooperatives are prevalent, such as the Midwest and rural areas. Being based in Miami gives them access to a diverse market and a vibrant business community, but their focus remains on the cooperative sector. For organizations seeking a PR partner that understands the nuances of member-owned utilities and values authentic communication, Communication Junkies is a strong fit. Their Miami location also allows them to tap into a network of professionals in the broader communications field, while maintaining a close-knit, client-focused approach.