e-PA Virtual Services
e-PA Virtual Services is a public relations agency based in Shanklin (founded 2002).
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About e-PA Virtual Services
e-PA Virtual Services operates in the public relations and communications sector, offering outsourced customer service and virtual assistant solutions to businesses across the United Kingdom. Founded in 2002 and based in Shanklin, England, the agency provides professional support around the clock, enabling companies to manage their communications through phone, live chat, email, social media, and contact forms. By handling these essential tasks, e-PA Virtual Services helps organizations maintain consistent client engagement without the overhead of hiring in-house staff.
Services Tailored to Communications and PR
e-PA Virtual Services delivers a comprehensive suite of services designed to support businesses in the public relations and communications field. Their telephone answering service ensures that no call goes unanswered, with professional personal assistants handling interactions as if they were part of the client’s own office. This is particularly valuable for PR agencies that need to maintain a responsive image while managing multiple client accounts. The agency also provides outsourced switchboard and professional receptionist teams, which can be scaled according to demand. For PR professionals who rely on timely messaging, e-PA Virtual Services offers message relay and call back answering, ensuring that important updates are never missed. Their customer service packages start from £45 per month, making them accessible to small and medium-sized businesses looking to enhance their communication capabilities without significant investment.
Methodology and Approach
The approach of e-PA Virtual Services centers on seamless integration with client operations. Their virtual receptionist teams are trained to represent each business accurately, using custom scripts and brand guidelines to maintain consistency across phone, email, live chat, and social media channels. The agency emphasizes reliability and professionalism, with services available 24/7 to accommodate different time zones and client needs. For PR agencies, this means that media inquiries, client calls, and appointment requests are handled promptly and efficiently. e-PA Virtual Services also offers data management and diary management, helping to organize schedules and client communications. By combining human touch with technology, such as website live chat and customer interaction automation, the agency ensures that businesses can focus on strategic activities while routine communications are managed professionally.
Location and Reach
Based at 10 High Street in Shanklin, United Kingdom, e-PA Virtual Services serves clients across England and beyond. The Shanklin location provides a central hub for managing communications, with the agency offering business profile address services and postal address forwarding for firms that require a professional presence in the UK. This is particularly useful for PR agencies that need a local address for client correspondence or media relations. The agency’s services are designed to support businesses of all sizes, from startups to established firms, by providing flexible communication solutions that can adapt to changing workloads. Whether it’s handling inbound calls, managing email, or providing live video receptionist support, e-PA Virtual Services aims to give businesses more free time while enhancing customer engagement.
- Telephone answering and call handling
- Virtual receptionist and outsourced switchboard
- Live chat and social media answering
- Email and diary management
- Appointment reminders and message relay
- Business postal addresses and forwarding
- Creative design services
- Data management and personal assistant support
e-PA Virtual Services is a practical choice for PR and communications agencies that need reliable, outsourced customer service without the complexity of in-house teams. Their Shanklin base in the United Kingdom allows them to offer professional support that fits the needs of businesses looking to streamline operations and maintain high standards of client interaction. With a track record since 2002, the agency provides a straightforward solution for managing communications across multiple channels, making them a suitable partner for organizations focused on growth and efficiency.
Key facts
- Team size: 1-10 employees
- Headquarters: 10 High Street, Shanklin, England, United Kingdom, PO37 6LB
- Address: 10 High Street , Shanklin England United Kingdom PO37 6LB
- Annual revenue: 130000
- SIC codes: 7389
Keywords & focus
Topics and areas e-PA Virtual Services works with.
- telephone answering service
- outsourced switchboard professional receptionist teams
- secretarial services
- virtual receptionist
- social media answering
- outsourced customer service provider
- message relay
- appointment reminders
- website live chat
- call back answering
- outsourced customer service teams
- phone answering
- business postal addresses
- business telephone numbers
- answering services england
- creative design services
- data management
- personal assistant
- live video receptionist
- email management
- diary management
- call handling
- appointment making
- public relations & communications services
- business profile address services
- postal address forwarding
- live chat support
- call answering services
- customer interaction automation
- professional inbound call management
- +73 more
Technologies
Slack, Google Tag Manager, Sitelock, WordPress.org, Google Font API, reCAPTCHA, Apache, Mobile Friendly
Industries served by e-PA Virtual Services
e-PA Virtual Services works with clients across 1 sectors. Whether you are a startup or an enterprise, they can support your PR and communications goals.
- public relations & communications
Frequently asked questions about e-PA Virtual Services
Common questions and answers about e-PA Virtual Services, their services, location, and how to work with them.
- Where is e-PA Virtual Services located?
- e-PA Virtual Services is headquartered in Shanklin.
- What services does e-PA Virtual Services offer?
- e-PA Virtual Services offers media relations, communications strategy, and public relations. They help brands with public relations, media outreach, and strategic communications.
- What industries does e-PA Virtual Services serve?
- e-PA Virtual Services serves clients in public relations & communications. They work with startups, scale-ups, and enterprises across these sectors.
- Is e-PA Virtual Services a verified PR agency?
- e-PA Virtual Services is listed on Online PR. Verification status is shown on their profile.
- How can I contact e-PA Virtual Services?
- You can visit their website at http://www.e-pa.com
- How many reviews does e-PA Virtual Services have?
- e-PA Virtual Services has 0 client reviews with an average rating of 0.0 out of 5.
- When was e-PA Virtual Services founded?
- e-PA Virtual Services was founded in 2002.
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