Extend

Extend is a strategic communication consulting firm based in Las Condes, Chile, that has been operating since 1991. The agency focuses on helping organizations build and maintain strong relationships with their stakeholders through a combination of traditional public relations and modern digital communication tools. As a certified B Corporation, Extend approaches its work with a triple-impact perspective, considering governance, workers, clients, community, and environmental factors in every engagement.

Services and Specialties

Extend offers a comprehensive suite of services designed to address the full spectrum of organizational communication needs. The agency's capabilities span both strategic advisory and tactical execution, with a particular emphasis on crisis management and stakeholder engagement. Key service areas include:

• Crisis communication management and issues preparedness
• Strategic communication planning and market positioning
• Digital communication and social network management
• Internal communication and employee engagement
• Community relations and stakeholder relationship building
• Public affairs and government relations
• CEO communication and executive messaging
• Search marketing and SEO optimization
• High-level training through "Extend Q" workshops
• AI-powered communication tools, including the "Preludio" platform

The agency's service portfolio reflects a deep understanding of how communication functions as a strategic driver for organizational success. Extend's crisis communication work, for instance, is built on decades of experience handling complex situations for clients across various sectors.

Client Focus and Industry Expertise

Extend primarily serves organizations that require sophisticated communication strategies to navigate complex stakeholder environments. The agency works with companies in information technology and services, as well as broader marketing and advertising sectors. Its expertise in public affairs and community relations makes it particularly well-suited for organizations operating in regulated industries or those with significant community impact. The agency's approach to communication is deeply integrated with organizational sustainability goals, helping clients align their messaging with long-term value creation. Extend's recognition at the Latin American SABRE Awards in 2025 for its strategic campaigns underscores its ability to deliver measurable results for clients.

Approach and Philosophy

Extend's methodology is rooted in the belief that effective communication requires a holistic understanding of an organization's ecosystem. The agency employs a triple-impact framework that evaluates how communication strategies affect governance, workers, clients, community, and the environment. This B Corporation certified approach ensures that Extend's recommendations are not only effective but also ethically sound and sustainable. The agency also integrates technology into its work, using AI-powered tools like "Preludio" to enhance human capabilities in content creation, analysis, and audience targeting. This blend of strategic thinking, ethical grounding, and technological innovation sets Extend apart in the Chilean market.

Location and Credentials

Headquartered at 555 Calle Rosario Norte in Las Condes, Chile, Extend has been a fixture in the Santiago metropolitan area for over three decades. The agency's longevity in the market speaks to its ability to adapt to changing communication landscapes while maintaining core values. Las Condes, as a key business district in Santiago, provides Extend with access to a diverse client base ranging from multinational corporations to local enterprises. The agency's B Corporation certification and its track record of award-winning campaigns make it a credible partner for organizations seeking strategic communication support. Extend is particularly well-suited for companies that value ethical business practices, need crisis management expertise, or require integrated communication strategies that bridge digital and traditional channels. Organizations looking for a partner that combines local market knowledge with global best practices will find Extend's approach aligned with their needs.