Lexton Consulting

Founded in 2020, Lexton Consulting emerged from a clear recognition that organisations, particularly those in the public sector, often face complex challenges that require more than just off-the-shelf communications solutions. Based in Brentwood, United Kingdom, the consultancy was established by Chris Hossack, who brought a pragmatic, results-oriented approach to public relations and communications. The firm’s focus is on helping businesses and local government bodies navigate change, improve processes, and develop effective strategies—without the jargon or unnecessary complexity.

Core Focus and Philosophy

Lexton Consulting positions itself as a practical partner for organisations seeking to improve their communications and business performance. Rather than offering a one-size-fits-all service, the agency emphasises a tailored approach that begins with understanding the specific business challenge at hand. The consultancy’s work is grounded in the belief that effective public relations and communications are not just about messaging, but about aligning strategy with the real-world needs of the organisation. This philosophy is evident in the services they provide, which range from strategic planning to hands-on training. By focusing on process and ideas, Lexton Consulting helps clients move from concept to execution, ensuring that change is both meaningful and sustainable. The agency’s location in Brentwood, United Kingdom, allows it to serve a diverse client base across the region, including local authorities and private sector firms.

Services and Specialties

While the specific services offered by Lexton Consulting are tailored to each client, the agency’s expertise can be broadly categorised into several key areas. These are designed to address common pain points in public relations and communications, particularly for organisations undergoing transformation or facing operational challenges. The firm’s capabilities include:

• Strategic communications planning and implementation
• Public relations training and capacity building for teams
• Business improvement and process optimisation
• Change management communications
• Local government communications support
• Ideation and creative problem-solving for business challenges

These services are delivered with a focus on practical outcomes. For example, the training component is designed to empower internal teams to handle communications more effectively, reducing reliance on external support over time. The business improvement element often involves analysing existing workflows and suggesting modifications that enhance efficiency. Lexton Consulting’s approach is consultative, meaning they work closely with clients to identify the most pressing issues and develop solutions that fit within their budget and timeline.

Ideal Clients and Impact

Lexton Consulting is particularly well-suited for local government bodies, small to medium-sized enterprises, and non-profit organisations that need to improve their public relations and communications without a large in-house team. The agency’s emphasis on training and process improvement makes it a good fit for clients who want to build long-term capability rather than just execute a single campaign. Organisations facing a specific business challenge—such as a reputation issue, a restructuring, or the launch of a new service—will find the consultancy’s strategic approach valuable. By combining deep knowledge of public relations with a focus on practical business improvement, Lexton Consulting helps clients achieve measurable results. For anyone seeking a grounded, no-nonsense partner in Brentwood, United Kingdom, the agency offers a reliable option for navigating the complexities of modern communications.