The ACE Agency

The ACE Agency is a full-service public relations, marketing, and events firm based in Costa Mesa, United States. Founded in 2009, the agency provides a comprehensive suite of communications services designed to build brand awareness and drive measurable business outcomes. With around 26 employees and annual revenue of approximately $7 million, the agency operates as a mid-sized firm capable of delivering both strategic counsel and hands-on execution.

Services and Specialties

The ACE Agency offers a broad range of capabilities that span traditional public relations, digital marketing, and live event production. Their service offerings are structured to support clients across the entire marketing funnel, from initial awareness through conversion and loyalty. Key areas of expertise include:

• Media relations and press outreach
• Digital marketing and paid media campaigns
• Social media strategy, content creation, and community management
• Event production and experiential marketing
• Creative campaign development and storytelling
• Influencer and partnership programs
• Brand strategy and messaging
• Crisis communications and reputation management

These services are delivered with a focus on integrated campaigns that combine earned, owned, and paid media. The ACE Agency is particularly known for its work in the hospitality sector, where it helps hotels, restaurants, and lifestyle brands amplify their presence through compelling narratives and targeted media placements.

Industries and Client Focus

While The ACE Agency serves a variety of industries, its strongest expertise lies in hospitality, travel, and lifestyle. The agency’s team understands the unique challenges of these sectors, such as seasonal demand fluctuations, the need for visually engaging content, and the importance of local and national media coverage. Beyond hospitality, the agency also works with brands in consumer goods, real estate, and professional services, applying similar principles of strategic storytelling and audience engagement.

Clients typically include mid-market companies and established brands looking to refresh their image or enter new markets. The agency’s collaborative approach means it often functions as an extension of the client’s in-house team, working closely to align campaigns with business goals. This partnership model has helped the agency retain clients long-term and build a reputation for reliability and creativity.

Approach and Philosophy

The ACE Agency’s methodology centers on creating meaningful campaigns that generate measurable results. Rather than relying on generic tactics, the team develops customized strategies based on each client’s unique value proposition and target audience. This begins with a thorough discovery phase, followed by the creation of a roadmap that outlines key messages, channels, and performance indicators.

Under the leadership of CEO Ashley Eckenweiler, the agency emphasizes transparency and data-driven decision-making. Campaigns are tracked against specific KPIs, such as media impressions, website traffic, social engagement, and lead generation. The agency also prioritizes storytelling as a core tool, believing that authentic narratives resonate more deeply with consumers than traditional advertising. This approach is supported by a team of writers, designers, and strategists who collaborate to produce cohesive campaigns across print, digital, and live events.

Location and Credentials

Headquartered at 3420 Bristol St in Costa Mesa, California, The ACE Agency is strategically positioned in Orange County, a hub for both hospitality and creative industries. The location allows the agency to serve clients throughout Southern California and beyond, with easy access to Los Angeles, San Diego, and key media markets. The agency’s Costa Mesa base also provides a cost-effective alternative to larger city agencies while maintaining proximity to major media outlets and influencers.

Since its founding in 2009, The ACE Agency has grown steadily, building a portfolio of client work that includes national media placements, high-profile events, and successful digital campaigns. The agency’s longevity in the competitive PR landscape speaks to its ability to adapt and deliver consistent results. It is a good fit for brands in the hospitality, lifestyle, and consumer sectors that need a hands-on partner capable of handling both strategic planning and day-to-day execution. Companies seeking an agency with a strong local presence in the United States and a track record of integrated campaigns will find The ACE Agency a reliable choice.