Mylo

Based in Chorley, United Kingdom, Mylo operates from a town that sits within the broader Lancashire business ecosystem, offering an alternative to the larger Manchester and Liverpool agency hubs. Founded in 2017, the agency has carved out a distinct position by combining traditional public relations with a broader strategic communications offering. Chorley’s location provides Mylo with access to a mix of regional businesses, public sector organisations, and national clients without the overheads of a city-centre agency. This positioning allows the firm to offer a highly personalised service while still delivering complex, multi-channel programmes.

Comprehensive Communications and Strategy Services

Mylo delivers a full suite of services that span digital marketing, public relations, employee engagement, and business development. The agency’s approach is collaborative and listening-led, focusing on understanding both the client’s internal culture and their customer base before designing any campaign. Rather than offering off-the-shelf packages, Mylo tailors its services to evolve with the client’s needs, ensuring relevance and impact over time. Their team brings over 20 years of industry experience and holds relevant accreditations, which underpins their credibility in both private and public sector work. The agency’s service range is broad, but their core expertise lies in integrating communications with wider business objectives such as social value, innovation, and lead generation.

Key service areas include:

• Public relations and media relations
• Strategic communications and crisis management
• Digital marketing, SEO, and social media management
• Branding and graphic design
• Employee engagement and internal communications
• Event management and presentations coaching
• Start-up support and business development consulting
• Website design and content creation
• Survey design and customer insight research
• Social value strategy and reporting

Diverse Sector Expertise and Client Base

Mylo works across both the public and private sectors, serving clients that range from large corporates to early-stage start-ups. Their portfolio includes work in the utilities sector, defence industry projects, and football club communications, demonstrating versatility in highly regulated and reputation-sensitive environments. The agency’s experience with leadership communications and employee engagement is particularly relevant for organisations undergoing transformation or needing to align internal culture with external messaging. Their digital marketing and lead generation capabilities also make them a strong partner for businesses focused on growth and market expansion. By avoiding over-specialisation in a single vertical, Mylo can cross-pollinate ideas from different sectors, offering clients fresh perspectives on familiar challenges.

Consulting-Led Approach with a Personal Touch

What distinguishes Mylo from many agencies is its emphasis on consulting and strategy before execution. The team positions itself as a partner that listens first, helping clients define what success looks like before choosing the right tactical mix. This is particularly valuable for organisations that may not have a clear internal communications function or are navigating complex stakeholder landscapes. Mylo’s services are designed to be flexible, allowing clients to scale up or down depending on campaign cycles or internal capacity. The agency’s Chorley base means they can offer competitive pricing while still delivering senior-level strategic input, a combination that appeals to budget-conscious public sector bodies and ambitious SMEs alike.

For organisations seeking a communications partner that combines strategic consulting with hands-on delivery, Mylo represents a strong option. They are particularly well-suited to businesses in the utilities, defence, or sports sectors, as well as any organisation looking to embed social value into their communications. Their start-up support offering also makes them accessible to newer companies that need to build a brand from the ground up. While Mylo may not be the largest agency in the North West, their personalised approach and breadth of services mean they can act as a true extension of a client’s team, rather than just an external supplier.