communication matters
communication matters is a public relations agency based in Vienna (founded 1999).
This profile is unclaimed. Register as an agency to claim it.
About communication matters
Based in Vienna, Austria, communication matters is an owner-operated public relations and communications agency that has been serving clients since its founding in 1999. Situated in the capital city, the agency operates at the crossroads of Austrian business, politics, and media, where a deep understanding of local dynamics is essential for effective communication. With a team of 12 professionals, communication matters offers a comprehensive suite of services spanning three core areas: Public Relations, Public Affairs, and Media Training. The agency is led by managing director Dagmar Hemmer, who co-owns the firm with Christian Kollmann, and is known for its hands-on, strategic approach to helping organizations navigate complex communication landscapes.
Comprehensive Services Across Three Key Pillars
communication matters structures its offerings around three interconnected disciplines, allowing clients to access either targeted support or integrated, cross-functional campaigns. In Public Relations, the agency provides strategic consulting, media relations, online communication, and crisis communication services. This includes developing messaging, organizing press conferences, managing social media content, and preparing crisis manuals. In Public Affairs, communication matters focuses on strategy consulting, stakeholder and government relations, positioning, and information management. Services such as lobbying, monitoring, and parliamentary statement drafting help clients engage effectively with policymakers and other influential stakeholders. The agency’s Media Training pillar equips executives with the skills to handle interviews across print, radio, and TV, including coaching for challenging questions and TV appearances. This structured approach ensures that communication matters can support clients from initial strategy development through to on-the-ground implementation.
Expertise and Specializations
The agency’s keyword profile reveals a strong emphasis on hands-on, tactical services alongside high-level strategy. Core specialties include event management, newsletter marketing, press work, social media management, and content management. communication matters also demonstrates significant depth in crisis communication and crisis management strategies, as well as media cooperation and stakeholder management. A notable area of focus is public sector media work, suggesting the agency frequently collaborates with government bodies or organizations operating in regulated environments. Additionally, communication matters offers training in presentation skills, media competence, and interview coaching, reflecting a commitment to building client capabilities. The agency is certified with the Austrian PR Quality Seal and adheres to the PRVA Code of Ethics and the ÖPAV Code of Conduct, underscoring its professional standards.
- Strategic PR and communications consulting
- Media relations and press release distribution
- Social media management and editorial planning
- Crisis communication and crisis management strategies
- Public affairs, lobbying, and government relations
- Stakeholder management and partnership building
- Media training, interview coaching, and presentation training
- Newsletter marketing and content management
- Monitoring, reporting, and information management
- Event management and media cooperation
Network and Client Fit
communication matters is a member of the ECCO International Public Relations Ltd. network, which gives it access to partner agencies in over 30 countries, as well as the global Public Affairs network Dentons Global Advisors Interel. This international reach makes the agency a suitable partner for organizations that need both local expertise in Vienna and Austria, and the ability to coordinate communications across borders. The agency is a strong fit for mid-sized to large companies, public sector entities, and non-profits that require integrated PR and public affairs support, particularly those facing complex regulatory or stakeholder environments. Organizations seeking hands-on media training or crisis preparedness will also find value in communication matters’ structured training programs. With a focus on ethical standards and quality certification, communication matters positions itself as a reliable partner for clients who prioritize professionalism and strategic rigor in their communications efforts.
Key facts
- Team size: 11-50 employees
- Headquarters: 17 Siebenbrunnengasse, Vienna, Vienna, Austria, 1050
- Address: 17 Siebenbrunnengasse , Vienna Vienna Austria 1050
- Annual revenue: 94000
- SIC codes: 7389
Keywords & focus
Topics and areas communication matters works with.
- eventmanagement
- newsletter marketing
- public relations
- projektmanagement
- monitoring
- government relations
- presseaussendungen
- lobbying
- interviewtraining
- kommunikationsberatung
- kommunikationstraining
- social media management
- pressearbeit
- offentlichkeitsarbeit
- social media redaktion
- krisenkommunikation
- content management
- medienkooperationen
- medientraining
- stakeholder management
- public affairs
- praesentationstraining
- public relations & communications services
- krisenmanagement-strategien
- pr-strategie
- stakeholder-management
- medienarbeit im öffentlichen sektor
- medienkompetenztraining
- tv-interviews coaching
- medienarbeit
- +35 more
Technologies
Cloudflare DNS, CloudFlare Hosting, Outlook, Microsoft Office 365, Google Font API, WordPress.org, Google Tag Manager, Mobile Friendly, Google Maps (Non Paid Users), Google Maps
Industries served by communication matters
communication matters works with clients across 1 sectors. Whether you are a startup or an enterprise, they can support your PR and communications goals.
- public relations & communications
Other PR agencies in Vienna
If you are looking for alternatives or more options in Vienna, here are other public relations agencies in the same city you can compare.
Frequently asked questions about communication matters
Common questions and answers about communication matters, their services, location, and how to work with them.
- Where is communication matters located?
- communication matters is headquartered in Vienna.
- What services does communication matters offer?
- communication matters offers media relations, communications strategy, and public relations. They help brands with public relations, media outreach, and strategic communications.
- What industries does communication matters serve?
- communication matters serves clients in public relations & communications. They work with startups, scale-ups, and enterprises across these sectors.
- Is communication matters a verified PR agency?
- communication matters is listed on Online PR. Verification status is shown on their profile.
- How can I contact communication matters?
- You can visit their website at http://www.communicationmatters.at
- How many reviews does communication matters have?
- communication matters has 0 client reviews with an average rating of 0.0 out of 5.
- When was communication matters founded?
- communication matters was founded in 1999.
Share your experience
Be the first to leave a review for communication matters.
Are you communication matters?
This profile hasn't been claimed yet. Claim it to start receiving quote requests directly from clients, manage your listing, and respond to leads.
Claim this listingLooking for communication matters? Visit their website to contact them directly.