dna Communications

dna Communications is a healthcare marketing and scientific communications agency headquartered in London, United Kingdom, at 140 Holborn, EC1N 2AE. Founded in 2007 (and later expanding in 2011), the agency has built a focused reputation for making complex scientific concepts accessible and memorable. With around 87 employees as of late 2024, dna Communications has grown steadily from 64 staff in 2023, reflecting its deepening role in the pharmaceutical, biotech, and healthcare sectors. The agency also maintains offices in New York, Chicago, and Boston, but its London base remains central to its strategic and creative operations.

Specialist Expertise in Healthcare and Scientific Communications

dna Communications distinguishes itself by concentrating on the intersection of medical science and public understanding. The agency’s core strength lies in translating dense scientific data into clear, compelling narratives for diverse audiences—from healthcare professionals to patients and policymakers. This specialist expertise is built around three main pillars: translating scientific concepts into impactful messages, addressing challenges in health education, and creating valuable content and campaigns. The agency’s work often involves medical education, public health education, and health policy support, ensuring that complex therapeutic areas are communicated effectively. For instance, dna Communications has recently expanded its Medical Education Center to the U.S., focusing on scientific storytelling for healthcare providers, a move that underscores its commitment to evidence-based education.

How dna Communications Applies Its Expertise

The agency applies its scientific communications skills through a structured approach that combines strategic thinking with creative execution. dna Communications specializes in issues management, market access, and corporate health, helping clients navigate regulatory landscapes and public perception. Its digital communications capabilities allow for multi-channel campaigns that reach both professional and lay audiences. The agency’s work in public relations & communications services includes big creative campaigns, scientific communications platforms, medical congress support, and patient-centric messaging. By making complex topics accessible, dna Communications supports pharmaceutical and biotech companies in launching new therapies, managing crises, and building long-term brand trust. The agency’s London headquarters serves as a hub for these efforts, coordinating with its North American offices to deliver consistent, high-quality work across regions.

Services and Specialties

dna Communications offers a range of services tailored to the healthcare and life sciences sectors. While the agency’s core focus is on scientific communications, its capabilities extend into broader public relations and marketing disciplines. Typical services include:

• Medical education and scientific storytelling
• Public relations and media relations for healthcare clients
• Digital communications and content creation
• Issues management and crisis communications
• Health policy support and market access strategies
• Corporate health and reputation management
• Patient-centric messaging and public health education campaigns
• Medical congress support and scientific platform development

These services are designed to address the full spectrum of a healthcare client’s communication needs, from early-stage biotech startups to major pharmaceutical companies. dna Communications emphasizes evidence-based approaches, ensuring that all campaigns are grounded in accurate scientific information.

Who dna Communications Works With

The agency serves a diverse client base, ranging from early-stage biotechs to multinational pharmaceutical companies. Its work is particularly relevant for organizations that need to communicate complex scientific data to healthcare professionals, regulators, or the public. dna Communications is a good fit for clients in the pharmaceutical, biotech, and healthcare sectors who require specialized support in medical education, public health education, or health policy. The agency’s London base makes it well-positioned to serve UK and European clients, while its U.S. offices extend its reach to North American markets. With a focus on making scientific concepts accessible, dna Communications is ideal for companies launching new therapies, managing regulatory communications, or building educational campaigns that require deep scientific rigor. Its growth from 64 to 87 employees in a single year indicates a firm that is scaling to meet increasing demand for its specialist services.