Echomakers

Echomakers is a communications consultancy based in Melbourne, Australia, founded in 2018. The agency specialises in helping B2B and service-based businesses navigate the full spectrum of communications, from everyday internal messaging to high-stakes crisis management. With a focus on corporate, marketing, and strategic communications, Echomakers offers a practical, hands-on approach tailored to organisations that need clarity and consistency in how they communicate internally and externally.

Core Services and Specialties

Echomakers provides a broad range of communications services, with particular depth in internal communications and employee engagement. The agency helps clients align their workforce through clear, effective employee communications, often working on change management initiatives, culture-building projects, and internal branding. Beyond internal audiences, Echomakers also delivers strategic communications and corporate communications for businesses undergoing significant transitions, such as mergers and acquisitions. The agency’s expertise in issues management and crisis communication is a key differentiator, helping clients prepare for and respond to reputational challenges. Additional services include media relations, content creation, blogging, digital marketing, and website design and development. Echomakers also offers brand strategy and brand identity work, including brand audits, to ensure messaging is consistent across all channels. The agency’s consulting services extend to marketing communications, marketing and advertising, and customer engagement strategies.

• Internal communications and employee engagement
• Strategic and corporate communications
• Issues management and crisis communication
• Media relations and public relations
• Content creation, blogging, and digital marketing
• Brand strategy, brand identity, and brand audits
• Website design and development
• Mergers and acquisitions communication
• Stakeholder engagement and consulting services
• B2B marketing communications

Who They Help and Their Approach

Echomakers primarily serves B2B and service-based businesses, including professional services firms, technology companies, and consultancies. These organisations often face complex communication challenges, such as aligning remote teams, managing stakeholder expectations, or navigating reputational risks. Echomakers takes a consultative, collaborative approach, working closely with in-house teams to develop practical strategies that are grounded in the client’s business reality. Rather than offering one-size-fits-all solutions, the agency tailors its work to each client’s specific industry, culture, and goals. This is particularly evident in their issues management and crisis communication work, where they help clients build resilience and respond with clarity under pressure. The agency also places a strong emphasis on measurement and feedback, using brand audits and stakeholder engagement insights to refine messaging over time.

Location and Credentials

Based in Melbourne, Victoria, Echomakers operates across Australia and works with clients nationally. The Melbourne location positions the agency within a vibrant business ecosystem, allowing it to serve a diverse range of industries from finance to technology. Founded in 2018, Echomakers has built a reputation for delivering thoughtful, results-oriented communications support. The agency’s team brings deep experience in corporate communications, public relations, and management consulting, enabling them to handle both day-to-day communications needs and complex, high-stakes projects. Their work in employee communications and internal branding has been particularly well-received by clients seeking to improve culture and engagement in a hybrid work environment.

Who Echomakers Is a Good Fit For

Echomakers is an ideal partner for B2B and service-based businesses in Melbourne and across Australia that need a strategic, hands-on communications consultancy. The agency is well-suited for organisations undergoing change—such as mergers, restructures, or growth phases—that require clear internal and external messaging. It is also a strong choice for businesses that have not previously invested in structured communications and need help building a foundation, including brand strategy, content plans, and crisis preparedness. Companies that value a collaborative, no-nonsense approach and want a partner who understands the nuances of B2B communication will find Echomakers a practical and reliable choice.