Community
Community is a public relations agency based in Milan (founded 2001).
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About Community
Based in Milan, Italy, Community has built a reputation as a specialist consultancy focused on the science of reputation management. Founded in 2001, the firm distinguishes itself through a data-driven approach to corporate trust, blending traditional public relations with measurable performance metrics. Operating from its headquarters at 8 Via Fratelli Gabba in Milan, Community serves a range of clients who require rigorous, evidence-based strategies for managing stakeholder perception.
A Scientific Approach to Reputation
Community positions itself as a multidisciplinary group that treats reputation as a measurable asset rather than an abstract concept. The firm uses "reputation science" to assess and improve how organizations are perceived, combining market research, media analysis, and stakeholder communication. This methodology allows Community to provide clients with concrete data on reputation performance, including risk assessments and ESG reporting. In 2022, the agency became a Benefit Corporation, formally integrating social and environmental impact into its business model. This move aligns with the firm's focus on sustainability and transparency, ensuring that its advice on corporate communication is grounded in measurable social outcomes.
Services and Specialties
Community offers a comprehensive suite of services that bridge traditional public relations with modern digital and strategic consulting. The firm's expertise is organized around several core areas, as indicated by its wide range of keywords and industry focus. Below is a representative list of services that Community likely provides, based on its stated capabilities and the needs of its client base:
- Reputation management and reputation risk management
- Financial communication and corporate communication
- Crisis communication and crisis management
- Media relations and media training
- Public affairs consulting and government affairs
- Digital communication and digital identity management
- ESG reporting and sustainability communication
- Stakeholder communication and stakeholder trust building
- Market research and media research
- Management consulting and strategic advisory
- Public speaking coaching and transparency consulting
These services are delivered through multiple specialized divisions within Community, allowing the firm to tailor its approach to different industries and challenges. The integration of digital identity work with traditional media relations reflects the agency's understanding that reputation is shaped across both online and offline channels.
Strategic Partnerships and Client Focus
Community operates as part of a larger ecosystem through its strategic partnership with Cattaneo Zanetto & Co., forming the Excellera Advisory Group. This collaboration positions Community as the largest Italian consultancy firm in reputation management and government affairs, according to the firm's own description. The agency works with a diverse clientele that includes corporations, financial institutions, and public sector organizations in Italy and beyond. Its focus on B2B communication and stakeholder trust makes it particularly relevant for companies navigating complex regulatory environments, mergers, or public scrutiny. Community's commitment to sustainability and ESG reporting also attracts clients who prioritize corporate responsibility and need to demonstrate their impact to investors, regulators, and the public.
Community is best suited for organizations that require a rigorous, data-informed approach to managing their public image and stakeholder relationships. This includes companies facing reputation risks, those undergoing financial or structural changes, and organizations that want to integrate sustainability into their core communication strategy. Based in Milan, Italy, the firm offers a blend of local market expertise and global best practices in reputation science, making it a strong partner for Italian companies and international firms operating in the Italian market. Its emphasis on measurable outcomes and transparency ensures that clients receive actionable insights rather than vague promises.
Key facts
- Team size: 51-200 employees
- Headquarters: 8 Via Fratelli Gabba, Milan, Lombardy, Italy, 20121
- Address: 8 Via Fratelli Gabba , Milan Lombardy Italy 20121
- SIC codes: 8742
Keywords & focus
Topics and areas Community works with.
- media research
- media relations
- financial communication
- crisis communication
- pr
- public speaking
- digital communication
- public affairs
- reputation management pr financial communication corporate communication media relations crisis commu
- reputation management
- corporate communication
- media training
- public relations & communications services
- transparency
- reputation science
- reputation and esg reporting
- management consulting
- market research
- stakeholder communication
- stakeholder trust
- public affairs consulting
- b2b
- corporate reputation
- reputation performance metrics
- sustainability and reputation
- esg
- digital identity
- consulting
- reputation risk management
- reputation protection strategies
- +105 more
Technologies
Outlook, MailChimp SPF, Microsoft Office 365, WordPress.org, Bootstrap Framework, Google Font API, Mobile Friendly, Nginx, YouTube, AI
Industries served by Community
Community works with clients across 1 sectors. Whether you are a startup or an enterprise, they can support your PR and communications goals.
- public relations & communications
Other PR agencies in Milan
If you are looking for alternatives or more options in Milan, here are other public relations agencies in the same city you can compare.
Frequently asked questions about Community
Common questions and answers about Community, their services, location, and how to work with them.
- Where is Community located?
- Community is headquartered in Milan.
- What services does Community offer?
- Community offers media relations, communications strategy, and public relations. They help brands with public relations, media outreach, and strategic communications.
- What industries does Community serve?
- Community serves clients in public relations & communications. They work with startups, scale-ups, and enterprises across these sectors.
- Is Community a verified PR agency?
- Community is listed on Online PR. Verification status is shown on their profile.
- How can I contact Community?
- You can visit their website at http://www.community.it
- How many reviews does Community have?
- Community has 0 client reviews with an average rating of 0.0 out of 5.
- When was Community founded?
- Community was founded in 2001.
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